Adi Marom

Last week at Kaleidoscope, 8am’s customer conference, Affirm’s Head of Client Success Scott Williams joined Leslie Witt of 8am and moderator Sarah Schneider to discuss how Pay Later — 8am’s flexible payment solution powered by Affirm — is transforming professional services. A few highlights: -Legal and accounting clients increasingly want flexible, transparent ways to pay, and firms that offer it are better positioned to win their business. -Pay Later reduces friction at intake: instead of paying a large upfront retainer, clients can move forward immediately with predictable payments with no hidden or late fees or compounding interest. -Firms heavily benefit too. With upfront payments and reliable cash flow, they can simplify operations and focus on client service and practice growth. Big thanks to our partners at 8am for the opportunity to share the stage and for leading such an important discussion.

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Gen Z and Millennials need more than just perks from their credit union — they expect a purposeful relationship. In this blog, Velera VP of Product Management Loyalty Solutions Annie Cox discusses why CUs should design loyalty and relationship-building programs with purpose and intention — not only to attract Gen Z and Millennials, but to keep them coming back. ➡️ Read the blog: https://bit.ly/3HmofXS #CreditUnions #Millennials #GenZ

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Your client's A/P staff are no longer tolerating outdated, costly, and insecure check-based processes. As our Senior Account Executive, Griffin Ortale, discusses, the future of B2B payments is digital-first, self-service, and seamless. Modernizing your payment infrastructure offers clear ROI: businesses get paid 20-30% faster, reduce exposure to check fraud (experienced by 65% of organizations in 2025), and enhance customer retention. The goal is to establish the professional equivalent of one-click checkout. Read the full blog on how to bridge the B2C convenience gap and accelerate your cash flow: https://lnkd.in/eAesxz_n #B2BPayments #AccountsReceivable #Fintech #DigitalPayments #ROI

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🚀 Excited to introduce Instant Bank Connection, now live on Balance. Powered by RTP rails, this new capability removes adoption barriers for ACH payments. Buyers can now connect their bank accounts instantly using just routing and account numbers. Merchants get real-time payment confirmation, faster access to funds while reducing transaction costs, and the ability to fulfill with confidence. It’s a quick and easy way to get paid with ACH—bringing consumer-grade convenience to B2B commerce. Learn more on PYMNTS → https://lnkd.in/gbE_gtR9

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Efficient payment operations are critical to business success. Yet, traditional methods like paper checks and legacy ACH are often slow, costly, and error-prone—hindering growth and adding unnecessary admin burdens. In our latest article, we explore how Automated ACH can streamline your payment processes, enhance security, and save both time and money. With ACH APIs, businesses can automate transactions, reduce errors, and improve cash flow forecasting—all while improving customer satisfaction and reducing manual effort. Key benefits of automating ACH: ✅ Faster processing times ✅ Reduced errors & fraud risks ✅ Lower operational costs ✅ Improved scalability for business growth Read the full article to discover how automating ACH can revolutionize your financial operations and boost profitability: https://lnkd.in/dr_cZ_dT #AutomatedACH #PaymentsAPI #Fintech #BusinessGrowth #DigitalPayments #Efficiency #Dwolla #CashFlowManagement #PaymentInnovation

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Lending is getting smarter with real-time cash flow data, network-powered insights, and frictionless onboarding. In this session with Plaid Product Lead for Credit, Michelle (Boros) Young, see how lenders can use cash flow data alongside traditional credit data to make faster decisions, approve more borrowers, and manage risk. Plus, new partner integrations with Experian, FICO and more that make it easier than ever to get started ⬇️

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Todd Thiel, Chief Digital and Technology Officer at Prospera Credit Union (Wisconsin) , shared why they chose interface.ai as their AI partner. The decision came down to cultural alignment, deep experience with Symitar, and proven integration with RingCentral. With a team that matched Prospera’s values and the technical expertise to deliver, interface.ai stood out as the clear choice. This partnership marks a strategic step forward in enhancing member experience and driving innovation. 🎥Want to hear the full story directly from Todd and see how Prospera Credit Union (Wisconsin) is using AI to transform member service? 👉https://lnkd.in/g9P3pA3W

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✅ Prospera Credit Union has announced that the Interac Corp. verification service is now live across the country for its members via its partnership with technology provider Caspian One Open Data. “The successful go-live with Prospera is a pivotal moment, providing real-world validation that a financial data exchange-aligned Open Data ecosystem is not a concept for tomorrow; it is live and ready for adoption today,” said Paul Freeman, chief technology officer at Caspian One Open Data. #OpenData #creditunions #OpenBanking #OpenFinance #financialdata #banking Greg Dyck ICD.D https://lnkd.in/eeqQsYjF

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At Sungage Financial, QA isn’t about reviewing more calls-it’s about reviewing the right ones. The challenge most QA teams face is wasted effort: random sampling, delayed feedback, and issues surfacing only after customers feel the impact. As Chris Hervieux states- Sungage Financial uses clear quality thresholds, CSAT-based triggers, sentiment analysis, and key-term detection to focus human review exactly where risk is highest. Calls below acceptable scores automatically get attention, so QA time is spent where it matters most. This is One AI in action. Quality, CSAT, sentiment, and VoC signals all flow into a single intelligence layer that directs human effort instead of scattering it- helping Sungage Financial get ahead of issues before they escalate. Smarter QA. Faster feedback. Proactive CX. Want to know more, read Sungage Financial's full transformation story here: https://lnkd.in/gGAUmnqq

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Members are continuously choosing to utilize FinTechs. The strategic response isn't fighting that trend - it's meeting them on their own terms and reducing the barriers to service. Jason Johnson of KEMBA Financial Credit Union explains that success means making the digital journey as easy as walking into the physical branch. He challenges the status quo. "Who wrote the admin rules? We did. So let's change them" Listen to the full episode to learn how KEMBA is adapting its strategy to provide service "when, where, and how they want": https://lnkd.in/grvkXtQy #DigitalTransformation #FinTechPartnerships #CreditUnionStrategy #MemberExperience

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For Independent Software Vendors, embedded payments aren’t just a feature, they’re a growth engine. Platforms that embed financial tools like payments, FX, and compliance are turning everyday transactions into revenue opportunities. Here are 6 ways ISVs monetize with VoPay: 1️⃣ Transaction-based revenue 2️⃣ White-label & premium payment tiers 3️⃣ Cross-border disbursements and FX 4️⃣ Value-added services (wallets, virtual accounts) 5️⃣ Compliance-as-a-Service (KYC, KYB, AML) 6️⃣ Automated bulk payouts and billing Explore what this could look like inside your platform : https://hubs.li/Q03tBCW20 #paymentAPI #embeddedfinance #payments #fintech

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In Tearsheet’s latest feature, Anthony Ianniciello, VP of Product Management at Q2, joins Pendo.io's Trisha Price to break down how regional and community banks can adopt product-driven strategies. A key driver? Equipping institutions with behavioral data and in-app guidance to improve digital adoption and customer experiences. 📈 If you’re leading digital channels in financial services, this conversation is a must-listen. 🎧 : https://bit.ly/4bzUuzw #FintechLeadership #CX #DigitalBanking #ProductMindset

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Usio, Inc. makes embedded payments possible for clients in lending and other demanding verticals, so they can delight their customers with streamlined payment experiences. Usio's quick scaling brought some growing pains, but TabaPay helped Usio thrive at scale.   Learn why Usio, Inc. can now "disburse loans and accept repayments with confidence" in a space where "reliability is key" — and how TabaPay has served as a "fast, transparent, and solution-oriented" partner. #fintech #payments #instantmoneymovement Read more here: https://lnkd.in/gspQF2e5

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Most FIs think they're prepared for disruption. Then reality hits. A tabletop test costs you a few hours. A failed response during a real crisis costs you everything. Your BCP document sitting in a drawer isn't preparation, it's paperwork. Testing that plan with your team? That's resilience. Don't wait for the next cyber incident to find out if your continuity plan actually works. When did you last test yours?: https://bit.ly/3I3if6Y

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Financial Institutions that are using trigger-based marketing are seeing higher returns on their marketing investment. In fact, some reported returns are reaching up to 553% when compared to traditional methods. Stephenie Williams, VP of Product at Vericast, shares how FIs can use their existing relationships with consumers as an advantage: https://ow.ly/MGYF50Y1jHu. #FIPerformancePartner

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