As a LinkedIn Learning admin, you may need to remove learner access, reassign licenses from one learner or group of learners to another, unassign learner licenses, or delete learners and their associated data.
Important to know
To access the unified Admin Center, admins can use two entry points, depending on whether or not their profile is connected. Users with connected profiles can use the Admin Center tile in the header or select Me > Manage users.
Please review the below scenarios and their related articles to identify the user deletion method that best suits your organization’s needs.
You can remove learners using the following methods.
Remove learner access
To remove learner access:
- When to use: This action removes the license from a learner so it that it becomes available to assign to a new learner.
- Where to find in Learning Management: Me > Manage users.
- Relevant article: Remove learner licenses in your organization’s Learning account
Reassign learner licenses
To reassign learner licenses:
- When to use: This action allows you to remove the current license type assigned to a learner and update the license to one that matches your needs.
- Where to find in Learning Management: Me > Manage users.
- Relevant article: Reassign learner licenses in your organization's Learning account
Delete learners
To delete learners:
- When to use: This action deletes a learner's profile and all its associated data. The learner will no longer appear in your learning reporting.
- Where to find in Learning Management: Me > Authenticate [under profile photo] > Automate user management > User Deletion.
- Relevant article: LinkedIn Learning user deletion - FAQ
Remove users in bulk via CSV or user queue
To remove users in bulk:
- When to use: This action allows you to act on users in bulk when you are acting on 20 or more learners.
- Where to find in Learning Management:
- Me > Manage users via CSV > [Select action to perform]