Congratulations to the team at Gardena Honda 👏 This month, Gardena Honda went live with UpdatePromise, and it has been great seeing the team embrace the process from day one. From advisors greeting customers in the service lane to technicians capturing photos and videos during inspections, these moments are what help create a more transparent and connected service experience. A successful launch takes a full team effort, and we appreciate the partnership and commitment the Gardena Honda team has shown throughout the onboarding process. Looking forward to continuing to support the team and helping them build on this momentum. Ammylynn Nixon-Riffe Jason Bradley JOHN GODDARD #Honda #UpdatePromise #FixedOps #CustomerExperience #ServiceDrive #AutomotiveIndustry
UpdatePromise
Motor Vehicle Manufacturing
Chino, California 4,520 followers
Driving Business Forward. UpdatePromise's Intuitive Technologies are Helping Dealerships Reimagine Consumer Experience.
About us
At UpdatePromise, it’s our unwavering promise to update customers that sets us apart. We’re the leading technology communications provider to dealerships throughout North America, powering more than 20,000 businesses across the country. Our innovative and automated status update solutions enable your business to capture the consumer from the very beginning of their experience, right at the service drive. But we don’t stop there - we keep them completely engaged and informed during the entire service lifecycle, and beyond. Features of our leading solution include automated status messaging via text and email, mobile and integrated payment solutions, insurance and OEM approved CSI surveys, data analytics, video and photo enabled recommendations, automated reviews, automated social media management, lost souls marketing campaigns and more! Our technology is more than just a customer satisfaction and employee efficiency tool, it’s also your brand loyalty and customer retention platform. Want to find out more? We’d love to chat with you. Want to find out more? Call us on (951) 471- 7235 Or request a demo now: http://updatepromise.com/dealer-inquiry/ https://www.updatepromise.com/
- Website
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http://www.updatepromise.com
External link for UpdatePromise
- Industry
- Motor Vehicle Manufacturing
- Company size
- 51-200 employees
- Headquarters
- Chino, California
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Consumer Experience Lifecycle Solutions, Automotive Fixed Operations, TCPA Compliance, Verified Consumer Reviews Automotive Service, Automotive, Software, Technology, Merchant Services, FinCEN Compliance, Consumer Experience Experts, Automated Status Updates, Mobile and Integrated Payment solutions, Insurer and OEM-approved CSI surveys, and Data Analytics
Locations
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Primary
Get directions
15342 El Prado Rd
STE 100
Chino, California 91710, US
Employees at UpdatePromise
Updates
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UpdatePromise reposted this
Month End is really a daily process! #MonthEnd #ServiceProcess #UpdatePromise
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UpdatePromise reposted this
Mazda Dealers: UpdatePromise is now a Preferred Vendor for service scheduling and digital services. #updatepromise #mazda #autodealers #service #fixedoperations Brooke Zavosky
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See how it works: https://lnkd.in/gBJxXS4j Innovation doesn’t stop at service video. From digital inspections and approvals to connected customer communication, better service experiences are built on workflows that actually work together. UpdatePromise is helping dealerships modernize the service lane. #FixedOps #AutomotiveRetail #ServiceDrive #DigitalMPI #CustomerExperience
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What dealerships are looking for in Video Check is continuing to evolve. More service departments are looking for solutions that support: ✔ Better communication ✔ Greater transparency ✔ A more connected customer experience As a preferred partner for Ford Video Check as part of the 2026 Ford Commitment Program, UpdatePromise helps dealerships deliver a consistent, customer-facing video inspection experience aligned with Ford’s initiative. An UpdatePromise incentive is available for qualifying Ford dealers, with subscription pricing based on RO volume. See how your store fits → https://lnkd.in/gu-S86nY #FordDealers #VideoCheck #FixedOps #ServiceLane
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Tomorrow at 10 AM PST 🚨 Join us live for the Hyundai & Genesis Certified Service Lane Technology webinar. We’ll be walking through how dealerships are using connected service lane technology to create a more modern, transparent, and convenient customer experience while improving communication and efficiency behind the scenes. If you’re part of a Hyundai or Genesis service team, this is a great opportunity to see the platform in action and ask questions live. Register Now! 🔗 https://lnkd.in/dnN3Hjts #Hyundai #Genesis #FixedOps #CustomerExperience #AutomotiveIndustry #UpdatePromise
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UpdatePromise reposted this
📣 Genesis retailers: enrollment is now open! See if your store qualifies: https://lnkd.in/dTinF7zG Launch with $0 upfront and preferred 90-day summer pricing through the Genesis Compliance Accelerator Program. Built to support stronger adoption across scheduling, check-in, MPI, and video workflows. #Genesis #FixedOps #AutomotiveRetail #DealershipOperations
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📣 Genesis retailers: enrollment is now open! See if your store qualifies: https://lnkd.in/dTinF7zG Launch with $0 upfront and preferred 90-day summer pricing through the Genesis Compliance Accelerator Program. Built to support stronger adoption across scheduling, check-in, MPI, and video workflows. #Genesis #FixedOps #AutomotiveRetail #DealershipOperations
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As more dealerships evaluate their approach to Video Check, many are looking for a solution that supports both the customer experience and day-to-day service operations. Video communication is becoming a more important part of how dealerships build transparency, improve communication, and create a more connected service experience. Subscription pricing is based on RO volume, with an UpdatePromise incentive available for qualifying Ford dealers. Learn more → https://lnkd.in/gu-S86nY #FordDealers #VideoCheck #Automotive #FixedOps
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This Memorial Day, we pause to honor and remember the brave men and women who made the ultimate sacrifice in service to our country. Their courage, sacrifice, and dedication will never be forgotten. From all of us at UpdatePromise, we extend our gratitude to those who served and to the families who carry their legacy forward. 🇺🇸 #MemorialDay #HonorAndRemember #NeverForget #UpdatePromise
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