Most project problems start before the project starts. A system gets scoped too quickly. Requirements get assumed instead of documented. The people doing the work daily aren't asked what they actually need. By the time something gets built, it solves the problem someone thought existed six months ago. This is why business analysis is the first thing we do — before strategy, before design, before a single line of code. It sounds simple. In practice, it means asking harder questions than most teams expect: Who uses this system, and what do they need it to do? Where does your current process break down? What does success actually look like — and how will you know when you've reached it? What are you not willing to change, and why? The answers shape everything that comes after. They're also the reason our projects tend to land closer to what organizations actually needed — not just what they asked for. If you're planning a new system, a migration, or a significant upgrade, the discovery phase is where that investment pays off. Learn more about how we approach it: https://lnkd.in/gETy47D6 #nonprofittech #digitalstrategy #processimprovement #technology #webdevelopment
About us
Skvare provides strategy consultation, IT system development, system hosting, and site maintenance for nonprofits, membership associations, and educational organizations. We are open-source software champions, committed to making the tools we and our clients use better. Skvare's developers invest hundreds of non-billable hours annually in software contributions and generalizing the custom development we undertake for our clients in order to release those improvements to the public. Through this work, we raise the bar and encourage nonprofits, membership associations, and educational organizations to expect more from their software so they can focus on strengthening their relationships and impact.
- Website
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http://skvare.com/
External link for Skvare
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- Dallas, TX
- Type
- Privately Held
- Founded
- 2008
- Specialties
- Non-profit, Community, Association, Drupal, CiviCRM, and Membership management
Locations
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Primary
Get directions
Dallas, TX 75360, US
Employees at Skvare
Updates
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Infrastructure updates should be predictable. In this post we share how we use Git and Ansible Pull to keep servers consistent across environments. The workflow is simple: • A commit updates configuration • Servers check for changes • If the commit hash changed, Ansible pulls updates automatically This approach helps us scale infrastructure while keeping deployments reliable and repeatable. Read the full post: https://lnkd.in/g4cjWdHx #devops #ansible #automation #infrastructure #opensource
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Hospital safety reporting depends on reliable data. For The Leapfrog Group, we implemented a secure open-source platform that supports hospital survey reporting while giving the organization full ownership of its data. The system integrates Drupal, CiviCRM, and LimeSurvey to support survey workflows, data validation, and reporting. The result is greater flexibility, stronger data security, and a platform that can evolve alongside healthcare standards. Read the case study: https://lnkd.in/gtdgTq29 #healthcaredata #publichealth #opensource #nonprofittech #datagovernance
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Membership renewals and compliance tracking require precision. For the West Virginia State Bar, we automated renewals, payments, and compliance workflows using Drupal and CiviCRM. The result is clearer oversight, fewer manual steps, and a more reliable system for attorneys and staff. Read the full case study below. https://lnkd.in/guaSD6BP #civicrm #drupal #nonprofittech #membership #automation
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Managing memberships and content should not feel complicated. In this case study, we show how Drupal Webforms and CiviCRM work together to create a clearer, more reliable system for managing members and data. The result is fewer manual steps and better visibility across the organization. If you are reviewing your membership workflows, this may help. ⚙️ https://lnkd.in/gJKc7GU4 #drupal #civicrm #nonprofittech #webdevelopment #membership
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Why does SaaS adoption fail? In this podcast episode, our CEO shares what organizations often miss when adopting new systems. It is rarely about the software. It is about clarity, ownership, and alignment. If you are planning a new system rollout, this conversation is worth a listen. 🎙️ https://lnkd.in/ghw5wKBD #saas #digitaltransformation #nonprofittech #leadership #technology
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Continuing education tracking should not create extra work for attorneys or staff. We worked with a state bar to simplify CLE reporting, improve workflows, and reduce manual effort. The result is a system that supports both compliance and usability. See the full case study: https://lnkd.in/gciQgs8s #legaltech #webdevelopment #civicrm
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Choosing a project management approach is not about trends. It’s about how your team works, how decisions get made, and how change is handled. We wrote about how to think through those questions before a web project starts. https://lnkd.in/guVpVnte #projectmanagement #webprojects #digitalstrategy
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One upgrade practice we rely on is a short review of custom code. We look for outdated patterns, unused features, and places where clarity can improve future work. This helps keep Drupal and CiviCRM systems stable and reduces issues during major version upgrades. It is a small step that supports long-term maintainability. https://lnkd.in/grHi4c8i #drupal #civicrm #webdevelopment
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Check out Gena Dellett's recent conversation with Jenny Vo from Hera Digital. This episode is a great reminder that successful system implementation isn’t just about the tool. You can build (or buy) the best CRM or website, but if the people using it aren’t aligned, resourced, or bought in, it won’t deliver the impact expected.
New Episode | The SaaS Playbook One of the biggest myths in SaaS is that better tools automatically lead to better outcomes. In our latest episode of The SaaS Playbook, we sat down with Gena Dellett, CEO of Skvare, to unpack why technology adoption so often fails even when the software itself is strong. Gena operates at the intersection of systems thinking, consulting, and real-world implementation. Her perspective is refreshingly grounded. Rather than chasing features or shiny platforms, she focuses on people, internal dynamics, and whether organizations are actually ready for change. We discuss feature factories, SaaS fatigue, CRM churn, sales resilience, and the emotional realities of leadership in technical spaces. Gena also shares candid insights on credibility, learning to let go of having all the answers, and building sustainable change rather than short-term transformation. This episode is particularly relevant for SaaS founders, product leaders, consultants, and operators navigating complexity as they scale. Episode details and discussion are in the comments.
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