Couldn’t make it to yesterday’s webinar? Watch the recording of our webinar, "Governing AI on ServiceNow: A Practical Intro to AI Control Tower." As AI adoption accelerates on ServiceNow, platform teams need visibility, ownership, and guardrails in place. In this session, we break down how #AI Control Tower helps bring structure to enterprise-scale AI and move initiatives from pilot to governed production use. Watch now: https://rap.dev/4l382Gy
RapDev
IT Services and IT Consulting
Boston, Massachusetts 8,642 followers
Datadog Premier Partner | ServiceNow Elite Partner
About us
RapDev is the go-to partner for Fortune 1000 teams, engineering the most progressive ServiceNow and Datadog environments. We automate and scale operations by embedding AI-driven workflows, real-time observability, and security into your service operations. As a Datadog Premier and ServiceNow Elite Partner, we deliver scalable, production-ready implementations - fast.
- Website
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https://rapdev.io
External link for RapDev
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 2017
- Specialties
- DevOps, ServiceNow, CICD, Agile, Cloud, Kubernetes, VMWare, Containers, Continuous Deployment, Continuous Delivery, Consulting, AI, Agentic AI, Datadog, Observability, AI Agents, ServiceOps, AIOps, IT Operations, IT Service Management, IT Asset Management, Security and Risk, and Vulnerability Response
Locations
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Primary
Get directions
501 Boylston St
Boston, Massachusetts 02116, US
Employees at RapDev
Updates
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Headed to Denver's ServiceNow's AI Summit? We’re leading two technical deep dives at 12:45pm - choose your track: 🔹 From Copilots to Autonomous AI: The Two Foundations You Can’t Skip Breaking down the architectural and data foundations required to move from assistive AI to fully autonomous workflows on ServiceNow. 🔹 Governing AI on ServiceNow: A Practical Intro to AI Control Tower A practical look at establishing AI governance, visibility, and control with ServiceNow’s AI Control Tower. Whether you’re focused on scaling autonomous AI or operationalizing governance, we’ve got you covered. See you there? 👀 https://rap.dev/3ZWSSsL
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Headed to ServiceNow's AI Summit in Denver? Keep the conversation going afterward. Join RapDev for an evening of drinks, appetizers, and easy conversation at Bar AC in the AC Hotel. It’s the perfect way to unwind, connect with fellow practitioners, and swap real-world insights. No slides. No pitches. 📍 Bar AC, AC Hotel Denver 📅 Tuesday, March 3, 2026 | 4:30 to 7:00 pm MT 🎟️ Space is limited! Register to save your spot now: https://rap.dev/3MzKwnU
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Missed yesterday’s live session? Watch the recording of our recent Datadog + RapDev webinar on making AI work in production. AI won’t fix alert fatigue if the foundation isn’t there. In this conversation, Datadog and RapDev break down what it really takes to make AI work in production, using Datadog Bits AI SRE as a real-world example. Watch now: https://rap.dev/4cgO8Wi
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Getting an #AI Agent live in ServiceNow is easy, but building one that actually takes action is where the real engineering begins. In her latest blog, Shakara W. breaks down what separates helpful digital workers from glorified chatbots. From defining a clear job to prioritizing tools over prompts, she outlines how to design AI Agents that act with purpose, guardrails, and confidence. Read now: https://rap.dev/3OzP8Lq
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Headed to ServiceNow's AI Summit in Boston? Keep the conversation going afterward. Join RapDev for an evening of drinks, appetizers, and easy conversation at The Sporting Club in the Omni Hotel. It’s the perfect way to unwind, connect with fellow practitioners, and swap real-world insights. 📍 The Sporting Club 🗓️ Wednesday, March 11, 2026 | 4:30 - 6:30pm 🎟️ Space is limited! Register to save your spot now: https://rap.dev/4rB6ZQu
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Datadog Summit London doesn’t have to end when the sessions do. Keep the momentum going at Cocktails & Code with RapDev and Datadog. Connect with fellow practitioners, swap insights from the day, and unwind with drinks and bites just steps from ExCeL London. 📍 Waterfront Kitchen & Bar, London 📅 Tuesday, 10 March ⏰ 5:30–8:30 GMT 🎟️ Limited spots available - register here: https://rap.dev/4kUbe7n
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Throwing AI at your alerts won’t solve the problem if the foundation isn’t solid. Datadog and RapDev are teaming up for a tactical session on how to set your environment up for AI that actually delivers in production. Using Datadog Bits AI SRE as a real-world example, we’ll break down how strong observability practices enable AI to correlate signals, reduce noise, and accelerate investigations across your stack. 🗓️ Tomorrow | 12:30pm ET We’ll cover: 🤖 The operational prerequisites for successful AI adoption 🔎 Why clean telemetry, smart tagging, and rich metadata matter more than ever 🔕 How to reduce alert fatigue before introducing AI into the mix ⚙️ Where AI SREs drive tangible impact across systems and workflows Register here: https://rap.dev/4rxWbm6
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Heading to RSA next month? Join Datadog and RapDev for a networking happy hour at Delarosa Downtown. 🗓️ Monday, March 23 ⏰ 6:30 to 8:30pm PST 📍 Delarosa Downtown Connect with fellow industry leaders over drinks and savory bites at one of SF’s iconic Italian spots. Space is limited, RSVP today: https://rap.dev/4rBxTYC We’ll see you there 👀!
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