Infosys Knowledge Institute

Agentic AI is reshaping how industries think, evolve, and make decisions. How is this innovation influencing the next summit of enterprise performance? Explore Tech Navigator: infy.com/4jwJwfg "How should organizations architect systems that can accommodate hundreds — or even thousands — of intelligent agents? Which platforms and models should they adopt? How can they ensure interoperability among diverse AI systems while maintaining flexibility for future advancements? This report explores these critical questions through a pragmatic lens, cutting through the hype surrounding agentic AI to provide actionable insights for enterprise leaders." - Rafee Tarafdar, Infosys CTO. Rafee Tarafdar Shreshta Shyamsundar Rajeshwari Ganesan Vishal Parikh Uday Gupta  Kaushal Desai Subramanian Radhakrishnan (Subra) Harry Keir Hughes Jeff Mosier Infosys Topaz #agenticAI #enterpriseAI #AI #generativeAI

Retail CMOs face difficulties in AI deployment related to data and security, risk management, and talent development. Understand how they can solve these issues: infy.com/3XymPi5 Priyanka Haldipur and Jeff Mosier explain what retail CMOs can do to maximize the value of their AI investments. #retail #CMO #AI #marketing #generativeAI Infosys Consumer, Retail & Logistics Infosys Aster Sachin Jangam, CFA Ravindar Vanam Infosys Consulting

Insurance executives surveyed by us allocated hyperpersonalization the smallest proportion of tech spend share among the 6 transformational areas. Full report and insights: infy.com/42nam3C In the Infosys Insurance Journal, find out: - How data and AI can reshape the insurance industry. - How to advance from transactional interactions to relationships based on client well-being. - How to make AI insurable. #insurance #enterpriseAI #IndustryFirstWithAI #AIFirstForInsurance #InfosysGlobalInsuranceJournal Yogesh Bansal, Phil Benton, Alistair Bruyns, Caleb Chikatimelli, Jovana Markovic Ioannou, Debolina Guha Majumdar, Ganesh Ramamoorthi, Stanisław Synowiecki, Martin Weis, Madhu Thachappilly, PMP, Venkatesh Varadarajan, Matthias Mainone Rajesh Menon | Niamh Prendergast | Infosys Insurance | Nikki Seifert, PhD | Kannan Amaresh | Roopa Navin | Jeff Kavanaugh Chad Watt David Champeaux Amit Deshpande Ashwin Parmar Anand Ramalingam

The financial securities issuance process is cumbersome and time-consuming. One solution - AI-powered platforms that leverage traditional and generative AI. Understand: infy.com/439DmMg Satish Swaminathan, Bharat Gupta, Suresh Babu Sekar, and Zeynep Ozdas, MBA, PMP explain how AI and ML can help institutions automate data digitization and extraction platforms, boosting efficiency in processing structured and standardized documents such as invoices and financial statements. #underwriting #enterpriseAI #MachineLearning #AI #financialservices

In this week's TechCompass, we understand the latest trends shaping digital employee experience (DEX) management. #DWS #digitallearning #hybridwork #AI Rafee Tarafdar | Chidambaram Ganapathi | Ramesh Narayan | Pragya Rai | Vivin George | Anshuman Agrawal | Sumanth Suryanarayan | Vijay Kumar Yadlapalli | Pradeep Nair | Sai Kuricheti | JAGAN MOHAN REDDY K | Moses Stanislaus Swamikannu | Sreejith M Janardhanan | Mohit Jain | Saurabh Sharma | Padma Bhamidipati

The retail industry is transforming faster than ever, and the next few years will define how brands like yours connect with consumers. According to the Infosys Knowledge Institute's Infosys Retail Industry by Outlook 2025, the global retail market is projected to reach $35.2 trillion in 2025, expanding at a compound annual growth rate (CAGR) of 7.65%. To keep up with shifting consumer behaviors and emerging tech, brands must rethink the way they build and scale their #commerce ecosystems. That’s where composable commerce comes in. A #composable architecture empowers retailers to create modular, flexible #eCommerce solutions—designed to evolve with customer needs. Whether it's delivering hyper-personalized experiences, enabling seamless cross-channel journeys, or integrating real-time data insights, #composablecommerce helps future-proof your business. This isn’t just a tech shift—it’s a strategic one. Retailers that embrace composability are better positioned to innovate, differentiate, and grow in a dynamic market. Discover latest trends that are shaping the retail landscape and how your business can thrive in 2025 and beyond. infy.com/4iEtWNw Kunal Puri Priyanka Haldipur #DigitalCommerce #HumanCentricCommerce

"The key is to be well organized," Ameren Director Girija explains how she handles work-life balance while being in a high-profile role. Full interview: infy.com/4jD8j0S In this episode of Empowered Conversations, Girija Sathyamurthy, Director of Enterprise Analytics and Automation at Ameren, shares her journey from software engineering to leading enterprise-wide innovation in the energy sector. In conversation with Christine Cassen Calhoun. #womenatwork #womenleaders #energy #analytics

Successful companies are scaling AI across the enterprise, treating data as a strategic asset, and embedding intelligence into the fabric of operations. Those are the insights that emerged from the Infosys SAP Leadership Forum held in New York in April, where industry leaders made it clear: Transformation isn’t impossible — just hard. We detail the blueprint in this article. #AI #Cloud #enterpriseAI #SAP #agile Yulia De Bari Infosys Topaz Infosys Cobalt Infosys Enterprise Agile DevOps Infosys Consulting Infosys SAP Services SAP Tarang Puranik

"If we don't do this the responsible way, it can cause pain, liability and reputation loss." - Infosys Chief Counsel Inderpreet Sawhney on AI. Full session: infy.com/3FTJ2B0 Speaking at the Infosys Topaz Responsible AI: Legal Workshop, Inderpreet Sawhney delves into AI governance, intellectual property challenges, regulatory frameworks, and the intersection of law, technology, and commerce. #EthicalAI #enterpriseAI #SustainableAI #AIRegulation #ResponsibleAI

Only 39% of logistics companies have implemented or are currently implementing generative AI solutions. Last-mile operations can help. Understand how: infy.com/439FrXJ Priyanka Haldipur Tina Fulton Joseph Rajadurai Kunal Ratanpal Chetna Popatkar Natalie Heizmann Sonam Lal Infosys Public Services Infosys Consulting Infosys Aster Infosys Topaz Lax Gopisetty #retail #logistics #generativeAI #AI #enterpriseAI