Our member spotlight this week is featuring Alfred Pilong, ACC, a new member of ICF Virginia from Richmond. Get to know Al!
Through his organization, AP Leadership Partners, Al coaches senior leaders in healthcare and mission-driven organizations who are navigating complexity, culture pressure, and performance accountability. With experience as a health
system CEO and COO, he serves as a practical thought partner—helping leaders clarify priorities, strengthen team alignment, and deliver sustainable results.
WHAT HE HELPS LEADERS DO
- Build high-performing teams and strengthen leadership alignment
- Navigate interpersonal and political complexity with clarity and confidence
- Lead Lean-based operational excellence and performance improvement that sticks
- Drive culture, engagement, and accountability—without burning out the organization
- Stay grounded and decisive in high-stakes, high-visibility roles
Before launching AP Leadership Partners, Al served in senior executive roles leading complex healthcare organizations through change, including:
- CEO and COO leadership across multi-hospital health systems
- Turnaround leadership generating $73M in cumulative financial improvement
- Executive oversight of approximately $500M in construction and capital projects
- Operational leadership spanning quality, safety, patient experience, and workforce performance
SELECTED OUTCOMES
- Contributed to improved patient safety outcomes, including Leapfrog “A” safety grade
performance
- Supported improvements in patient experience, including Healthgrades patient-experience recognition
- Strengthened operational execution through Lean management, leadership standard work, and daily performance systems
Al earned an MBA from Saint Joseph’s University, MDiv from Alliance Theological Seminary, BS in Pharmacy from Rutgers University and holds a Associate Certified Coach certification from ICF.
Al hosts The AP Leadership Podcast, where he explores practical leadership lessons and conversations that help leaders lead with purpose, presence, and performance.
COMMON COACHING ENGAGEMENT TOPICS
- Executive presence, communication, and influence
- Leading through change, uncertainty, and competing priorities
- Team trust, conflict navigation, and alignment
- Strategy execution and operational cadence
- Culture transformation and accountability
- Leader resilience and sustainable performance
Al's coaching blends real-world executive experience with a grounded, practical style. He brings a steady presence, a bias toward action, and a focus on helping leaders lead well—both in results and in relationships.
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