HTS (Hopper Technology Solutions)

Excited to see HTS (Hopper Technology Solutions) take the stage at Aviation Festival Americas in Miami next week. ✈️ Join Colin Whitney, VP of Flexibility at HTS (Hopper Technology Solutions), for a conversation on “The Rise of Flexibility: Reshaping the airline experience with fintech to drive customer satisfaction and revenue growth.” As traveler expectations continue to evolve, flexibility has become more than a nice-to-have - it’s a key driver of loyalty, conversion and ancillary revenue. Looking forward to sharing insights from our latest flexibility research and exploring how fintech-powered solutions are enabling airlines to deliver more customer-centric experiences while creating new opportunities for revenue growth. 📍 Aviation Festival Americas | Miami 🗓 June 3rd at 3:20 PM https://lnkd.in/eSA8UA2 Hope to see you there! If you’ll be attending, we’d love to connect - send us a message to meet with the team on-site. 🤝

Flexibility is now available for more Canadian travelers! ✈️ WestJet has officially launched Cancel For Any Reason (CFAR) powered by HTS (Hopper Technology Solutions) across its direct channels. Here's what it means for guests: ✅ Cancel your flight up to 24 hours before departure ✅ Receive a refund percentage of the trip cost back to your original form of payment ✅ Seamless flexibility, no questions asked CFAR is available now on WestJet.com and the WestJet app for Econo and EconoFlex fares. It is a powerful way for travelers to access greater flexibility and control from trip planning through departure, reinforcing the airline’s commitment to exceptional guest experience. Read the full announcement here: https://lnkd.in/eZpEduam 

Attending WiT (Web in Travel) Japan next month? Don't miss Raphael Lanfant, VP of APAC & META at HTS (Hopper Technology Solutions), as he joins industry leaders for a discussion around the next era of travel and the shifting B2B landscape. The session will explore: ✔️ How travel is embedding itself into banks, fintech apps, loyalty ecosystems, and AI interfaces ✔️ The B2B infrastructure quietly powering the world's leading travel brands ✔️ And what this all means for the future structure of the travel industry Mark your calendars now ➡️ Tuesday, June 2 from 11:45 AM - 12:10 PM If you’ll be at the show, feel free to message us directly to set up a time to connect. View more: https://lnkd.in/epSzYBGw

✈️ Travel has changed and so have traveler expectations. Disruptions are no longer rare events. Delays, cancellations and uncertainty have become part of the modern travel experience. Our latest HTS (Hopper Technology Solutions) research, conducted with 1,000+ U.S travelers in partnership with Opinium, found that flexibility is no longer viewed as an optional add-on - it’s becoming a deciding factor in how travelers choose brands. 💡 Key findings from report: - 89% of travelers are concerned about delays or cancellations ahead of upcoming trips - 84% say flight flexibility matters for their next trip - 63% would be more likely to book with a brand offering Disruption Assistance - 60% would add Cancel for Any Reason at booking — rising to 90% among the most frequent flyers - 87% say hotel booking flexibility is important The message from travelers is clear: ✔️They are willing to pay for certainty, control and faster resolution when plans change. ✔️ For airlines, hotels, OTAs, financial institutions and travel brands, flexibility is evolving from an ancillary into a competitive advantage — driving conversion, loyalty and incremental margin. 👉 For the latest insights, download the full report: https://lnkd.in/egRrjuui

Heading to Money20/20 Europe? ✈️ Join HTS (Hopper Technology Solutions) for an insight-packed session on how travel is becoming banking’s most valuable loyalty driver. From Rewards to Revenue: Travel as Banking’s Top Loyalty Asset 📅 Wednesday, June 3 at 14:15 📍 MoneyPot Stage For years, travel was treated as just another rewards feature. Today, leading banks are transforming it into a core loyalty and growth engine - embedding travel booking, fintech and AI-powered servicing directly into their ecosystems. Our CRO, Daniel Pombo, will share insights drawn from 400M+ cardholders across our partner base, including: ✔️ Why travel is the highest-value discretionary spend category ✔️ How integrated travel experiences drive revenue and deeper loyalty ✔️ What it takes to compete in the premium banking market If you’re exploring the future of loyalty, customer engagement and revenue growth in banking, don’t miss this session! And if you’ll be at the show, feel free to message us directly to set up a time to connect. 👉 https://lnkd.in/enJqA83J

Travel influences consumer behavior more than any other category of spending. Consumers consistently rank it first among discretionary priorities, and even in times of economic uncertainty, consumers say time and time again that they will invest more in travel, cutting back on categories like eating out and online shopping. What we are seeing change today, however, is not whether consumers are choosing to #travel, but how they are planning and purchasing their trips. Learn more in #PhocusWire's latest article featuring HTS (Hopper Technology Solutions). #travelnews #traveltech #travelindustry #businessintelligence #travelpayments #traveltechnews #AI

Excited to share a recent feature in FinTech Magazine, where our own Dakota Smith explores why travel is becoming the most powerful lever in bank loyalty, and how technology is driving that shift. 💳 With nearly half of consumer spend going to a single top-of-wallet card, the stakes are high for card issuers and increasingly, travel is what is winning that position. To compete in today's landscape, banks need more than just better rewards - they need fully embedded, end-to-end travel experiences. That’s where HTS (Hopper Technology Solutions) comes in, enabling banks to own the full journey at a global scale. 🔗 For more on the topic, check out the full article: https://lnkd.in/ecXqs2Ey

✈️ Porter Airlines Inc. just launched Disruption Assistance powered by HTS (Hopper Technology Solutions). HTS’ Disruption Assistance, available on Porter as Delay and Cancellation Assistance, is an optional add-on that offers passengers real-time solutions if their flight is disrupted by more than two hours or cancelled within 24 hours of departure. “This new product helps passengers quickly get back on track to their destination,” said Javeed Razvi, Vice President, Revenue Management, Porter Airlines. “Receiving automated, immediate rebooking options will give travellers confidence, allowing them to focus on enjoying their trip, rather than finding alternative solutions on their own.” 🇨🇦 Now live on flyporter.com and the Porter app – view the full release here: https://lnkd.in/eJ3uU2GF

Wizz Air is now the first European airline to offer HTS' Disruption Assistance – a meaningful step in offering travelers greater control during day-of-travel disruptions. The airline, which aims to carry around 80 million passengers in 2026, is expanding its ancillary portfolio by launching HTS' rebooking service on WizzAir.com and the Wizz Air app. Disruption Assistance is one of HTS’ most popular fintech products – it has a 95% customer satisfaction rate and 82% repeat purchase rate globally. Read the full release here: https://lnkd.in/eEyQYWUA

Congratulations to our very own Dakota Smith on being recognized as one of Canada's Best Executives by Report on Business Magazine & The Globe and Mail! Check out the feature here: https://lnkd.in/eQXVC3un