Now Hiring: Customer Account Specialists! Fortuity is currently hiring Customer Account Specialists to support an upcoming Bank Conversion Project—and we’re looking for individuals ready to make an impact. We're offering full-time opportunities in a supportive, professional environment right here in Columbus, with the chance to build valuable experience and grow your career. We can't wait to meet you! 👉 Apply here: https://lnkd.in/eHtCRKyw #ColumbusJobs #HiringColumbus #DawsonRecruiting #FortuityStrong
Fortuity
Telephone Call Centers
Columbus, Ohio 1,183 followers
Omni-channel customer support outsourcing solutions for the Healthcare, Insurance and Financial Services Industries.
About us
Fortuity specializes in high-quality customer support and back-office solutions built for healthcare, insurance, and financial services. With 100% onshore, on-site teams, we help businesses increase performance, deliver consistent, top-tier service and improve their ROI. The result? A 15-20 percent boost in productivity driven by Fortuity’s lower turnover and high employee satisfaction scores.
- Website
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http://www.fortuity.com
External link for Fortuity
- Industry
- Telephone Call Centers
- Company size
- 51-200 employees
- Headquarters
- Columbus, Ohio
- Type
- Partnership
- Founded
- 2017
Locations
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Primary
Get directions
775 W Broad St
Columbus, Ohio 43222, US
Employees at Fortuity
Updates
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Now Hiring: Customer Account Specialists! Fortuity is currently hiring Customer Account Specialists to support an upcoming Bank Conversion Project—and we’re looking for individuals ready to make an impact. We're offering full-time opportunities in a supportive, professional environment right here in Columbus, with the chance to build valuable experience and grow your career. We can't wait to meet you! 👉 Apply here: https://lnkd.in/eHtCRKyw #ColumbusJobs #HiringColumbus #DawsonRecruiting #FortuityStrong
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Today, we’re LUCKY and proud to celebrate the incredible women who help lead Fortuity forward. Our female leadership team brings vision, resilience, and heart to everything they do—and we wouldn’t be the organization we are today without their impact. Their leadership not only strengthens our operations, but also shapes a culture where people feel supported, empowered, and inspired to grow. While not pictured, we also want to recognize Kathleen Militello, our Director of Development (hard at work remotely), and Alicia Hoover, our new Supervisor (focused on training and setting teams up for success). We’re grateful for the strong, dedicated women who continue to elevate Fortuity every day. #WomensHistoryMonth #WomenInLeadership #TeamFortuity #LeadershipRepresentationMatters
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Big things are happening at Fortuity! Our team has just wrapped up week one of training for a new client partnership, and we couldn’t be more proud of the focus and dedication our agents have brought to the classroom. This work requires precision, attention, and a real commitment to learning—and our team has shown up ready to rise to the challenge. Their hard work now means better service and support for our client’s customers tomorrow. Here’s to a strong start and the many successes ahead. 👏 #TeamFortuity #CustomerCare #TrainingWeek #WorkforceExcellence
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Fortuity is entering a new phase of growth — and we’re building the leadership bench to support it! As we expand our contact center operations in Columbus and beyond, we’re hiring experienced, people-first leaders who know how to drive performance while developing strong teams. We’re currently hiring for onsite positions: • Contact Center Manager • Contact Center Supervisors • Trainers • Asset & IT Specialist If you’re looking for a place where performance matters, growth is real, and your work makes an impact — this is it.Know someone who would be a great fit? Tag them. Share this. Spread the word. Let’s keep building opportunity right here in our community! Apply today: https://lnkd.in/evWntbe
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Come join our team!!
🌟 We’re hiring an HR Coordinator! 🌟 Fortuity is growing, and we’re looking for an HR Coordinator with 2–3 years of experience who enjoys hands-on HR work and wants to keep building toward an HR Generalist role. You’ll support day-to-day HR operations for our Columbus-based contact center, including employee support, onboarding, payroll coordination, benefits and leave administration, and compliance. This is a great role for someone who’s detail-oriented, people-focused, and ready to grow under strong HR leadership. Interested? Check out our careers page here 👉: https://lnkd.in/gTxzur85 See what we are all about here 👉: https://fortuity.com/
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Are back-office bottlenecks slowing your independent insurance agency down? Critical tasks like renewals, claims, compliance, and endorsements can drain your team’s capacity and hold your agency back. But it doesn’t have to be this way. With InsuranceWorks™, you’ll get: ✔️ Faster processing times and seamless integration. ✔️ Standardized processes and real-time reporting. ✔️ Compliance assurance and data-driven insights. Our proven back-office support model gives your team the freedom to focus on what matters most: growing your agency. 📢 Swipe through to learn more or visit: https://lnkd.in/e4g6r7Nj
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The Insurance talent shortage is real— and InsuranceWorks is your new solution! Hiring and retaining licensed insurance agents has never been harder. The talent pool is shrinking, training costs are rising, and turnover is at an all-time high. But what if you didn’t have to worry about recruiting, licensing, or training? With InsuranceWorks, you get access to: ✔️ Licensed, compliant agents ready to hit the ground running. ✔️ Scalable support for sales, retention, and cross-sell. ✔️ A proven model that reduces hiring headaches and boosts performance. Stop struggling to fill roles—start focusing on growth. 👉 Let’s talk about how we can help. Visit: https://lnkd.in/e4g6r7Nj
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Attention Independent Insurance Agencies—We heard you! You asked for a growth solution that provides immediate access to licensed, sales-driven professionals—without the burden of hiring and managing staff internally. We built it. With InsuranceWorks™, you get: → A team that plugs directly into your business. → No need to expand your office footprint. → No staffing gaps—just trained, equipped professionals focused on driving production. Even better, our model standardizes processes across compliance and workflow, making it consistent, efficient, and scalable. 👉 Learn about the model here: https://lnkd.in/g7gQZuhN #IndependentInsuranceAgencies #AgencyGrowth #InsuranceSolutions #InsuranceInnovation #InsuranceWorks
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Fortuity reposted this
🚨 Calling All Independent Agencies 🚨 You’ve been asking for it… and Fortuity finally built it. For years, BPOs have tried to serve the insurance space without actually understanding how independent agencies operate. You’ve been stuck paying for bodies, for hours, for “activity”—not results. And worst of all, you end up carrying the cost and the risk. Fortuity is changing that. We’re led by insurance people who have lived the agency grind. We know you don’t want headcount… you want production, retention, and profitable growth. So we designed a solution built around one simple truth: 👉 We don’t make money unless our agents make YOU money. At Fortuity, you get: ✅ Licensed, strategic-thinking agents —not script readers, not seat-fillers. True producers. ✅ Aligned incentives —we win only when your book wins. ✅ Real results, not billable hours —we built a model that puts your bottom line first. ✅ All for less than what it costs to hire in-house —without the overhead, training headaches, or compliance hassles. Independent agencies finally have a BPO partner that gets it. And we’re ready to prove it. 📩 Reach out—let’s talk about how Fortuity can help grow your agency, not your expenses. #Insurance #IndependentAgents #Fortuity #BPO #InsuranceAgency #Growth #LicensedAgents #InsuranceOperations #PCAgents #FortuityInsuranceWorks Fortuity Kathleen Militello Katie Robinson NAAIA - National African American Insurance Association Independent Insurance Agents and Brokers of America