Faye

Richmond, Virginia is looking a lot more purple these days. 💜 Our bigger, bolder US HQ in The West End has arrived. 🛬 6,100 square feet filled with heart, and powered by the Fay-ers behind the support, 24/7 care, and real-time help our travelers and travel partners count on every day. Read about what Richmond means to us here:

Getting sick or injured on a trip rarely comes with clear answers. Unless you protect your trip with Faye. 💜 Our Vice President of Claims Jeff Rolander explains how to navigate medical care abroad, understand your insurance, and make the right call in the moment. Read more from Afar: https://lnkd.in/dDfBDmb2

If it’s not clear yet, we approach travel protection differently. That’s why the Faye Advisor Portal was just named Agent Support Solution of the Year by the TravelTech Breakthrough Awards. Faye is simple to use, built for modern travelers and the advisors who support them. When plans change, we show up, always on our travelers’ and partners’ sides every step of the way as their #1 companion and protector. The result? Recognition as one of the world’s most innovative, AI-powered platforms for traveler care. Read more from TravelTech Breakthrough: https://lnkd.in/dV743-sN Learn about the Faye Advisor Portal: https://lnkd.in/d2cwPA-a And if you want to partner with the most lovable travel protection platform on the market, connect with us here: https://lnkd.in/dAejMhT8 

Meet Daniela Silva, Account Development Manager at Faye 💜 Daniela joined Faye in November 2025. Working at the intersection of growth and partnerships, her focus is on expanding Faye’s presence in the travel agency space. She helps advisors protect their clients’ trips, so the “trip of a lifetime” stays that way. Daniela first discovered Faye through a former colleague, now current teammate (thanks, Justin!), and was immediately drawn to the people, the vision, and the chance to be part of reshaping the travel industry. 🤝 Outside of work, you’ll find Daniela outdoors biking, running, or hiking. She’s also big on cooking and hosting, bringing people together around the table. Her best trip so far was a road trip through the American West, including Yosemite, Death Valley, the Grand Canyon, and Horseshoe Bend. 🏜️ Next on her list: Hawaii and Alaska as she works toward visiting all 50 states. Want to join Daniela at Faye? We’re hiring! Check out our open roles: https://lnkd.in/dFJ8Vq5P

Our VP of Claims, Jeff Rolander, was featured sharing expert perspective on what travelers should know when airlines shut down. 😲 Watch the full video from 6abc WPVI-TV Philadelphia: https://lnkd.in/dEDesffU

Four years on the scene and here’s what we’re celebrating: ⌛ Supporting travelers worldwide, around-the-clock, with an SLA of <1 min ⭐ Being the highest rated travel protection in the US 🏆 19 industry awards including our TIME Best Invention win! And most importantly, the team behind it who has made this all possible! 4️⃣ 💜 If you want to join the journey, we’re hiring! Discover our open roles: https://lnkd.in/dFJ8Vq5P

With TSA lines getting longer and longer across U.S. airports, travelers are wondering what happens if they miss a flight and whether travel protection can help cover the costs. Lauren Gumport, our VP of Communications and Brand spoke with CBS News KHOU 11 to break down everything travelers need to know. Watch now 👉 https://lnkd.in/d4gTYAEC

These days, travel is becoming a coping mechanism. Faye's latest survey on “rage booking” explores how Americans are turning to travel as a response to stress, burnout, and a nonstop news cycle. 😡 🛫 Our findings were featured in HuffPost, highlighting how emotional, in-the-moment travel decisions are becoming more common. Check out the full piece 👉 https://lnkd.in/dXx4jum2

For years, travel insurance meant paperwork, fine print, and jargon that feels like it requires a PhD to decipher. That was until Faye came along. 👏 We're reshaping the category and WIRED took note, with our CEO, Elad Schaffer, speaking to how that experience is built in real time with: 📱Claims handled right from your phone 💳 Real-time financial support when you need it 💻 AI for speed, humans when it matters Read the full article in WIRED. 👉 https://lnkd.in/dCXJEeGw

At the end of the day, everything we build at Faye comes back to one thing: being there for travelers when they need it most. Women like Tanya Branch help make that possible, making sure travelers feel supported, heard, and taken care of when plans don’t go as expected. This #WomensHistoryMonth, we’re proud to highlight the women across Faye helping create travel protection people can truly count on. 💜 Interested in being part of the team behind it? Discover all our open roles: https://lnkd.in/dFJ8Vq5P