Esper

What a day out with the India team! From balancing paper cups on our heads in a team relay to water slides we couldn't get enough of, Team Esper 🇮🇳 took a well-deserved break to unwind, laugh, and just be together outside the usual work rhythm. Thank you to everyone who joined and made it such a memorable day. Moments like these highlight what makes our India hub so special, proving that while our scope is global, our strength is deeply local. #TeamEsper #WorkCulture #EsperIndia

🧠 What is device downtime actually costing your business? Most operators don't know — until it's too late. POS terminals, kiosks, handhelds, and digital signage are the backbone of daily operations. When they go dark, the impact goes far beyond an IT ticket — it hits revenue, customer experience, and your team's ability to operate at full capacity. Esper partnered with Touch Dynamic to break it all down in our eBook: 📖 The Cost of Downtime: Why Device Management Solutions Are Critical Inside you'll find: 🔹 The hidden costs of device downtime most businesses overlook 🔹 Common pitfalls of legacy device management 🔹 Modern strategies for monitoring, deploying, and maintaining devices at scale 🔹 Hardware considerations for reliable, scalable operations If your fleet is mission-critical, give this a read 👉 https://lnkd.in/grdwntTA #DeviceManagement #MDM #Downtime #RetailTech #QSR #Esper #TouchDynamic

Esper is heading to VARTECH 2026! VARTECH brings together the industry's leading software providers, resellers, and technology manufacturers for an amazing time of networking, education, and innovation. Make sure to meet with the Esper team there – Emily Scales, Lydia Liu, and David Barclay! 📅 September 21–22 📍 Mohegan Sun Resort & Casino 👋 Can't wait to connect with you in Connecticut! #BlueStar #Esper #VARTECH2026

Great perspective from our partners at Direct Source. 👇 When a technology provider changes direction, it's easy to feel the pressure to react. But the smarter move? Stay ahead of it. Keep evaluating your strategy before change forces your hand — and make sure the technology underneath your operation is built to keep working no matter what changes around it. That's exactly why device management infrastructure matters. With Esper, retailers and QSR operators can manage their entire device fleet — any hardware, any OS, any location — so tomorrow morning, the doors open and everything just works. Give it a read. 👉 https://lnkd.in/gbkfFtK5 #RetailTechnology #RetailOperations #DeviceManagement #MDM #RetailTech #Esper

Say a retailer running 10,000 Zebra handhelds across 500 stores pushes a policy update and the console reports 9,400 devices "applied." What happened to the other 600?  The straggler handhelds won’t throw an alert. They’ll just sit there unconfirmed and silently out of policy — at least until a scan fails at checkout or a pick line stalls out.  Most MDM consoles stop at "acknowledged", but true verification means checking the endpoint directly. The tricky thing is that no single method covers every config type on a heterogenous fleet:  > On-device UI inspection: Most authoritative, impossible to scale > ADB/OS queries: Solid for native Android properties, blind to OEM extensions like DataWedge, StageNow flags, or OEMConfig payloads. > OEM feedback & logs: Reflect execution intent, not than current state. Our recommendation: Stratified sampling. Try running ADB or on-device checks against a controlled slice (same hardware, OS version, network conditions) and compare against server readouts. A 50-device sample from one homogeneous tier tells you much more than 10,000 unverified "applied" statuses. How are you validating console "applied" metrics across your rugged and scanner fleet?

🤝 Exciting news from our partners at DeviceSolutionsAI! When device management and managed services come together seamlessly, customers feel it immediately — more visibility, better control, and a fleet that just works. That's exactly what our joint customers at Transportation, Shipping, & Logistics at Amazon are already experiencing in the field with Zebra Technologies TC27 devices. Proud to be DeviceSolutions.ai's first native integration and even prouder to welcome them to the Esper MSP family. With fleets on the road and fleets in the cloud, this partnership is built to go the distance. 🚛 🙌 #DeviceManagement #MSP #Esper #DeviceSolutions #Logistics #Amazon

Years of partnership + one shared vision = a completely new way to deploy technology at scale 🧠 🤝 Esper and Genius by Global Payments have spent the last five years redefining what POS deployment looks like. From zero-touch provisioning to self-discovery of payment devices, receipt printers, and kitchen screens — we've eliminated the complexity that used to define deploying a full restaurant and retail tech stack. 📍 Find Shiv Sundar, Steven Blackmon, Maddie Gainza, and David Barclay at Booth 124 right now at Genius World! Come hear for yourself how we're enabling the future of technology together. #GeniusWorld2026 #RetailTech #RestaurantTech #QSR #Esper #GlobalPayments #POS Chris S.

Windows 10 IoT LTSB (2016) EOL is approaching fast, leaving many fleet operators weighing tough choices. Do you upgrade the OS requiring a reimage? Re-platform entirely? Or, maybe it’s time to start seriously considering a major hardware refresh. Let’s be real: There’s never a “good time” for an OS EOL — especially if your terminals are still in good physical health or the cost of replacing hardware right now is giving you sticker shock. The right path off Windows 10 IoT depends on your context and situation. Our handy guide helps you understand your options at a glance. Thumb through it before making a move and let us know what you think. #WindowsEOL #Windows10IoTLTSB #Windows10IoT #POS #Kiosk #DeviceInfrastructure #FleetManagement

🌴 We're back from our first Prosper Forum and already excited to go back next year! Our team spent four days at the Ritz-Carlton in Orlando surrounded by the foodservice and hospitality leaders shaping what comes next. When Prosper Forum brings together people who are genuinely passionate about what they do, every conversation goes deeper than surface level — we left recharged, inspired, and full of ideas. A highlight was dinner with MicroTouch, Adyen, and Legrand — great food, great people, and a karaoke session we'll leave undocumented. 🎤😄 To the Prosper Company team — thank you for creating such a standout event. See you next year! #ProsperForum #RestaurantTech #Hospitality #Esper #FoodService

📈 Our CEO Yadhu Gopalan sat down with Ubiquity Ventures's Sunil Nagaraj to break down the Waterfall Method — a framework they refined over years of board updates that keeps Esper's quarterly forecasts consistently within 10% of actual results. Learn from their expertise and check out the full video here 👉 https://lnkd.in/geZKn-xM #Leadership #StartupLife #BoardManagement #Esper #OperationalExcellence