Our Fintech Americas takeaway: autonomous AI is the next big transformation for banking. Last week, we visited Miami to demonstrate how pre-built autonomous AI agents can support real banking operations. Our VP of Sales, Agustin Alaman, shared insights on how modern banks can quickly achieve agentic AI ROI. The conversations with innovation-focused banking leaders have been incredibly inspiring, and it was especially exciting to see our customer awarded for financial innovation. Let's keep exploring how autonomous AI can move from experimentation to real operational value in banking together! #FintechAmericas #BankAI #BankingAI #FinServAI
Creatio
Software Development
Boston, Massachusetts 128,380 followers
Agentic CRM & Workflow Platform with No-Code and AI at Its Core
About us
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genuine care for our clients and partners is at the heart of our DNA. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The company provides a Financial Services CRM platform, plus industry workflows across 19 verticals and a range of marketplace add-ons. Creatio is recognized as a Leader and Strong Performer in Gartner and Forrester reports and earned outstanding peer-to-peer reviews. Our customers enjoy the freedom to own their automation. Business users without technical skills can build and deploy applications and AI agents with natural language and visual no-code designers. Creatio’s no-code approach delivers unprecedented time-to-value even for highly complex workflows. Creatio delivers the fastest time-to-value, reduced TCO, and immediate business impact through its agentic no-code platform, combining best-in-class CRM applications with ready-to-use AI agents. Genuine care is at the heart of our culture. We build lasting, sincere relationships with clients and partners through warm, transparent communication and an ongoing focus on delivering value and strong business outcomes. Creatio is headquartered in Boston, MA, with 850 employees in ten offices across 25 countries. It has long-lasting relationships with thousands of customers, including Colgate-Palmolive, City of Boston, Purple Bricks, BNP Paribas Group, Howdens, as well as over 500 partners worldwide.
- Website
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https://www.creatio.com
External link for Creatio
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Customer Relationship Management, CRM, BPM, Business Process Management, Marketing, SaaS, Cloud, Software, Sales, Global, Innovation, Process Improvement, Metrics, Operational Excellence, Accelerate, Growth, ERP, Services, ITIL, Agile, Automation, Project Management, Strategy, Business Development, Lean Six Sigma, Integration, Partnerships, Communication, Customer Experience, Reports, Data Analytics, and Modeling
Locations
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Primary
Get directions
53 State Street, 37th Floor
Boston, Massachusetts 02109, US
Employees at Creatio
Updates
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28 medals, 39 world records, and one evening to get inspired by the winning mindset. The most decorated athlete of our time, Michael Phelps, is joining 𝐍𝐨-𝐂𝐨𝐝𝐞 𝐃𝐚𝐲𝐬 𝐅𝐥𝐨𝐫𝐢𝐝𝐚: 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 for an exclusive interview. Agentic Leadership requires a lot of discipline, execution, and resilience in the ever-changing circumstances. Michael Phelps will share lessons from his career about how invisible work, preparation, and consistency enable you to perform at the highest level under any circumstances. Register now and join us for three days of inspiration, knowledge, and networking: https://lnkd.in/efCMazqq #NoCodeDays #NoCodeDaysFlorida #AgenticLeadership #MichaelPhelps
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The Agentic Banking Blueprint by Creatio – your one source to learn how to use autonomous AI agents to grow revenue and lower operational costs. We created this Blueprint as a structured framework for how financial institutions can adopt autonomous agents responsibly, measurably, and at scale. Inside the Blueprint, you’ll find: ✅ How to identify high-impact use cases that bring the fastest ROI ✅ Best practices for scaling first use cases to enterprise-wide deployments ✅ A structured approach to operationalizing agentic AI across workflows with governance and control Use this guide to move forward with more clarity and fewer false starts. It is meant for teams that need clear direction, not theory. Download the Agentic Banking Blueprint: https://lnkd.in/eEsgbAkD #AgenticBankingBlueprint #BankAI #AIAgents #AIBanking
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Enterprises hit the same walls with AI agents – fragmented data, unclear workflows, and rising escalation rates. In the interview with VentureBeat, we break down how to move past these obstacles. Katherine Kostereva and Burley Kawasaki share three disciplines that turn demos into reliable performance. Read more https://lnkd.in/g4dsjBMd #CreatioAIAgents #AutonomousAIAgents #AgenticAI #AIAgents
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A new chapter begins for CEC Bank! This week, we joined them in Bucharest to celebrate the successful launch of Creatio for 4000 users. Congratulations to the CEC bank and a big thank you for the trust and collaboration—this is just the beginning of what’s ahead. 🚀 #CreatioCustomers #GenuineCare #DigitalTransformation #BankingInnovation #BankAI #CreatioBankAI
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What separates AI adopters from AI-native organisations? AI Magazine interviewed our Chief Growth Officer, Andie Dovgan, to get the answer. The key is to embed autonomous AI agents into the flow of work, where they can drive decisions, actions, and outcomes in real time. Learn how to balance autonomy, governance, and scalability in enterprise AI: https://lnkd.in/dmt2RyJn #AI #AIBusiness #AIAutomation #CreatioAIAgents
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Huge congratulations to Creatio customers across Latin America recognized at the Fintech Americas Awards 2026 🎉 Leading institutions such as Banco GyT Continental, Banco Nacional de Panama, Caja de Ahorros, and Banco Internacional Ecuador are getting recognition for setting new standards in digital transformation, customer experience, and innovation. At Creatio, we are proud to partner with forward-thinking leaders who are leveraging our modern agentic CRM banking platform to orchestrate smarter workflows, empower teams, and deliver measurable outcomes. Learn more: https://lnkd.in/dEBtbKMY #CreatioCustomers #FintechAmericas #LATAMBanks #FintechAwards
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At the AI and Business Innovation Summit by The Economist this week, we had the opportunity to showcase how pre-built autonomous AI agents are helping enterprises drive revenue growth while reducing operational costs. It was a great moment to connect, exchange ideas, and demonstrate how AI is evolving from experimentation into delivering real, measurable value in enterprise automation. #EconImpactBIS #AIinBusiness #BusinessAutomation #DigitalTransformation
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Your core system works exactly as designed. That’s the problem. Banks and credit unions don’t lose member trust because transactions fail. They lose it when experiences across channels feel slow, siloed, and inconsistent. The core was never meant to be the experience layer. CRM was. On April 7, we’re bringing together practitioners from Creatio, Solutions Metrix, and Everwise Credit Union to talk about what it actually takes to design the experience layer intentionally and make it scale. Register here: https://lnkd.in/dhJ79UHF #CreditUnions #CRM #MemberExperience #DigitalTransformation #FinancialServices
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Creatio is heading to HumanX (April 6–9) to show how autonomous AI agents can take on real business processes from start to finish. Visit us at booth #1801 to see real, practical applications of autonomous AI agents designed to drive measurable impact. Learn more about HumanX: https://www.humanx.co/ #HumanX #CreatioatHumanX #CreatioAIAgents #AIAgents
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