Brightpearl by Sage’s cover photo
Brightpearl by Sage

Brightpearl by Sage

Software Development

Austin, TX 14,403 followers

The number one Retail Operating System for e-commerce, multichannel retail brands and wholesalers.

About us

Brightpearl is the number one Retail Operating System for e-commerce, multichannel retail brands and wholesalers. Brightpearl removes the day-to-day pain points retailers experience with a scalable operating system that integrates and automates post-purchase operations. With a huge library of Plug & Play integrations, deep open API access and a trusted partner network, customers have the freedom and flexibility to embrace hyper-scalable e-commerce – and grow fearlessly. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehousing and logistics. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3bn of business a year. Brightpearl’s US headquarters is in downtown Austin with a global headquarters in Bristol, UK. A Day in the Life: We’re proud of the culture we’ve cultivated here at Brightpearl. We focus on diversity within our team that, at its core, revolves around hard work, peak performance, recognition and the commitment to the success of our customers. Alignment is key and we all understand our contribution to the Brightpearl strategy. It’s this mindset that’s given us our competitive edge and drives our success. We keep this spirit alive by offering learning and development opportunities for everyone, global all hands, open communication and access to senior leadership. We work hard and play hard – together. Team building activities, organized volunteering events and our learning platform are some of the personal development opportunities offered at Brightpearl throughout the year. Yes, we are a global company, but our offices still find a way to get involved at a local level. We wouldn’t be where we are today if not for the awesome communities we’re a part of. We volunteer multiple times a year and always remember our roots – whether it’s in the port of Bristol or deep in the heart of Texas.

Website
http://www.brightpearl.com
Industry
Software Development
Company size
51-200 employees
Headquarters
Austin, TX
Type
Privately Held
Founded
2007
Specialties
Cloud, Software, Accounting, SaaS, Inventory Management, Purchase Order Software, Point of Sale Software, EPOS, Ecommerce, eBay, Magento, CRM, Omnichannel, Retail Management, Wholesale Management, Multichannel, and ERP

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Updates

  • A smoother post-purchase experience, without the manual work? Yes, please. 🙌 Our partner b.solutions just raised the bar with their Customer Notification App for Brightpearl — giving retailers full control over automated email and SMS updates across every sales channel. ✅ Real-time order & shipping updates ✅ Custom templates per channel ✅ Carrier-agnostic tracking notifications ✅ Branded sender domains for a seamless look & feel Built on trusted platforms like Sinch Mailgun and Twilio, this app reduces WISMO inquiries, strengthens customer trust, and helps brands stay ahead without adding to the to-do list. Set it and forget it — the kind of automation every scaling retailer needs.

    View organization page for b.solutions

    1,535 followers

    Order status update notifications for your customers, your way, fully automated & customisable. Keep your customers informed with real-time order status and shipping updates via email or SMS, without lifting a finger. The b solutions Customer Notification App for Brightpearl by Sage goes beyond standard solutions, giving you full control over how and when you communicate, across all your sales channels. 🔹 Create tailored, channel specific email and SMS templates 🔹 Trigger customer notifications through order status and shipping updates to suit your workflows 🔹 Send notifications from your own channel specific sending domains for a seamless, professional experience 🔹 Push shipping updates for all carriers (even those not integrated with Shopify), ensuring no customer is left in the dark Powered by Sinch Mailgun and Twilio*, our app ensures reliable, automated notifications while giving you the flexibility to tailor every update. Reduce WISMO inquiries, enhance customer trust, and create a post-purchase experience that truly reflects your brand. Set it up once and let it do the work for you. Speak to one of our experts today. *Requires a subscription to the relevant partner, Mailgun for email and Twilio for SMS.

  • Real marketplace lessons. Real sellers. Real solutions. We’ve teamed up with ChannelEngine to bring you a live session packed with firsthand stories from a seller who's been there — and how automation helped fix slow, costly operations. Hear from Jonas Huge, Marketplace Manager at Home Deluxe GmbH, Dex van Hofwegen & Jessie Chen, Marketplace specialists at ChannelEngine, and our own Brightpearl specialist William Pritchard, on May 8th as they dig into: ⚠️ What sellers regret not automating sooner 📦 The hidden inefficiencies draining your time (and profits) 🔁 The tools and setups that actually scale as you grow ✅ Plus: your chance to ask the experts anything, live 🗓️ Thursday, May 8 | 4pm CEST | 10am ET 🎯 Reserve your seat here: https://hubs.ly/Q03jfcDS0 This isn’t theory. It’s real talk from real marketplace sellers. If you're a marketplace manager, ecommerce lead, or DTC brand owner serious about scaling—and ready to tighten up operations— this is the one for you. Don't miss it. #Ecommerce #MarketplaceSelling #Automation

  • Love seeing our partner b.solutions help smart brands like Goose & Gander take the chaos out of scaling. 👏 With b.solutions Brightpearl Shopify Advanced integration, Goose & Gander can now offer post-checkout order editing — letting customers self-serve changes, add more to their order, and keep operations flowing without the usual headaches. It’s a powerful example of how the right tech stack can turn a support burden into a revenue opportunity. 💸

    View organization page for b.solutions

    1,535 followers

    What Smart Fashion Brands Do Before They Scale: Scaling a fashion brand is exciting — but it can also bring a flood of operational headaches. For UK streetwear label Goose & Gander, one challenge stood out: 👉 What if customers want to update their address, buy more or change their order... after they’ve already checked out? Before, those changes meant manual order edits, delayed shipping and a frustrated team juggling DMs and spreadsheets. Now? It’s seamless. ✅ With our advanced Shopify integration with Brightpearl by Sage, Goose & Gander can now use Order Editing to let customers make changes post-checkout — no ticket-raising, no crossed fingers the order hasn't already shipped, and no last-minute fulfilment scrambles. The aim: 💬 Self-serve edits after checkout 🛒 Increase average order value through post-purchase upsells 📦 Streamline workflows and reduce manual handling For Goose & Gander, order editing isn’t just a nice feature — it's a sales tool. One that lets customers know there’s still room in their parcel for one more hoodie. Because really, why wouldn’t you squeeze in one more? We can't wait to see the results. Thanks to Sarah, Amit, Denish & Jaykumar for making it happen.

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  • Thinking about scaling on Shopify in 2025? Our friends at ChannelEngine have put together a brilliant new resource: The 2025 Ecommerce Growth Guide for Shopify Users. And it’s packed with practical tips on: ✅ Selling on more channels – How marketplaces can boost your revenue ✅ Social commerce – Getting the most from TikTok Shop, Instagram & Facebook ✅ Faster shipping – Why it matters (and how to achieve it with ShipBob) ✅ Automation & operational efficiency – (and how to reduce manual tasks with Brightpearl) ✅ 2025 ecommerce trends – Stay ahead of industry shifts and evolving consumer behaviors. If you’re a Shopify or Shopify Plus user looking to grow and simplify your operations, this guide is for you. Grab your free copy here 👇 https://hubs.ly/Q03dF0k50

  • Juggling inventory across multiple locations? We know how tricky that can be – and so do the brilliant merchandising team at Astrid & Miyu. Our sister brand Inventory Planner by Sage are running free masterclass on March 20, they’ll be revealing their inventory strategy in an exclusive fireside chat with our host, Chloë Thomas. Trust us, you won't want to miss the insights Merchandising Director Maggie and her team have up their sleeves. See you there? Sign up now 👉 https://bit.ly/3Fj9bJj

  • A topic that's more critical than ever for performance marketing 🍪 Cookie compliance. For anyone running paid media on Shopify - this one's for you 👇

    View organization page for Leaf

    2,177 followers

    🍪Turning Cookie Compliance into Marketing Gold🍪 In the latest episode of The Leaf Collectivo, we sat down with Nikos Tsirakis and Panos, co-founders of Pandectes, the top GDPR compliance app for Shopify stores, to break down why cookie compliance isn't just about avoiding fines... it's about driving better performance marketing. 👉 Did you know that without proper consent setup, your tracking could be passing 100% of your data, exposing your brand to risk and disturbing your campaign performance without you even knowing? We cover: ✅ Why Shopify's default cookie banner isn't enough ✅ How Google Consent Mode V2 directly impacts your ads ✅ How to future-proof your data without breaking your tracking If you're running paid media and still think compliance is just about legal coverage... think again. This is a must-listen for anyone serious about scaling eCommerce brands the right way. Watch/listen now 👇🏼 https://lnkd.in/eUia7xMJ #ecommerce #performancemarketing #dataprivacy #cookietracking #GDPR

  • 🔗 Powering Smarter Retail Together! We’re thrilled to see our partner b.solutions highlighting the power of their Brightpearl by Sage + TaxJar | A Stripe company integration! 🚀 Say goodbye to manual sales tax headaches and hello to automated compliance—so you can focus on what really matters: growing your business. Retailers, are you ready to streamline tax management? Let’s make it happen. 👇

    View organization page for b.solutions

    1,535 followers

    🚀 Retailers, Stop Wasting Time on Sales Tax! Automate It. Tax compliance isn't glamorous but it’s essential. If you're using Brightpearl by Sage and manually managing sales tax, you're leaving efficiency (and peace of mind) on the table. That’s where integrating Brightpearl with TaxJar | A Stripe company changes everything. ✅ Instant, accurate sales tax calculations across 11,000 jurisdictions, applied in real-time for every product sold. ✅ Automated returns filing, from transaction import to state-specific remittance. ✅ Automatic updates for any tax law changes at state, county, and city levels. Time-consuming tax headaches? Gone. Retailers like Forever Beaumore Cosmetics, Inc. ® and Pillow Pets are already freeing up time and focusing on growth, not spreadsheets. 💡 Ready to join them? Let your tech do the heavy lifting so you can get back to scaling your business.

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  • The TechShop 2025 Report is LIVE! 🥁 We asked 1,500+ retailers which retail tech they’re splashing out on in 2025 and why. All is revealed in our brand new report - from the top ten technology priorities shaping retail globally, to the top tech bets for your country, business size, and sector. This heavyweight report also features expert analysis and practical guidance to help YOU make smarter investment decisions this year. Featuring contributions from an incredible line up of industry experts 👏👏👏 ✨Rodney Manzo, Founder of AnvylStefany L. Ludena, Tech Partner Manager, GorgiasHannah Herlihy Lowe, Commercial Director, ConjuraEve Rouse, Head of Content, NostoSara Sousa, PM Director, Inventory Planner by SageChloë Thomas, Editor of eCommerce TechDarin Lynch, Founder and CEO of Irish Titan ✨Joseph Brown, Operations Director, Kubix | Shopify Plus Agency Download your free copy now 👉 https://hubs.ly/Q038yCsW0 #eCommerce

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