BIG Language Solutions

Healthcare meets innovation! Meredith Stegall, our Director of Solutions at BIG Language Solutions, will be speaking at ELEVATE PX alongside Andy Schwieter, President of the National Council on Interpreting in Health Care (NCIHC) and Director of Language Access Services at Cincinnati Children's Hospital Medical Center.   Join them as they explore how healthcare organizations can move from reactive approaches to embedding language access directly into the EHR—improving care for patients with limited English proficiency.   Don’t miss this insight-packed session.   The Beryl Institute #ELEVATEPX #LanguageAccess #PatientExperience #HealthEquity

This month’s newsletter is all about helping organizations communicate more efficiently across languages. Inside, we’re covering practical strategies for managing multilingual content at speed and scale, including how translation memory can reduce repeat work, improve consistency, and support long-term savings. We’re also highlighting ways to better prepare for languages and dialects that can be harder to source in OPI, along with a closer look at LanguageNow™, BIG’s secure instant translation solution for time-sensitive content. If multilingual communication is becoming more complex for your team, this issue offers helpful ideas for building a stronger, more flexible approach. See what is shaping multilingual communication right now. #Translation #LanguageAccess #OPI #MultilingualCommunication #Localization

Breaking down language barriers is essential to delivering high-quality, equitable healthcare. At BIG Language Solutions, we help healthcare organizations embed language access into everyday workflows, ensuring every patient feels heard, understood, and cared for. From improving patient experience to supporting providers and staff, our solutions make language access seamless, effective, and impactful. As a Gold Exhibitor at ELEVATE PX, we’re excited to showcase how organizations can transform care for patients with limited English proficiency. Stop by our booth and see the difference that proactive language access can make! The Beryl Institute Meredith Stegall Jeff Mercer #ELEVATEPX #LanguageAccess #PatientExperience

A single phone call can have a bigger impact on Star Ratings than many plans realize. For Medicare Advantage and Part D plans, CMS call center monitoring includes Foreign Language Interpreter Availability. That means language access is not just a helpful service. It is part of compliance, quality performance, and member experience. When members cannot get timely, clear support in the language they need, the impact can reach far beyond one frustrating interaction. At BIG, we help plans strengthen CMS readiness with qualified interpreters, structured workflows, pre-go-live test calls, audit-ready documentation, and targeted training that supports consistent performance. Because when language access is built into daily operations, readiness turns into results. Want to see how interpreter access supports CMS readiness and Star Ratings performance? Read our latest blog. Link in comments. Colin Klevan Johnny Mackay Sarah Gamble #CMS #StarRatings #LanguageAccess #MedicareAdvantage #HealthcareCompliance #MemberExperience #Medicare #CMS #Interpretation #StarRatings

Live from the AHIP Medicare, Medicaid, Duals & Commercial Markets Forum! We’re at Booth #604 today at the Omni Shoreham Hotel and ready to talk about how BIG helps health plans streamline workflows, reduce pressure on internal teams, and support CMS compliance across language access, alternate formats, contact center support, and back-office operations. BIG’s approach combines technology, AI, and expert oversight to create smarter, faster, and more scalable support. If you’re at the forum, stop by Booth #604 to connect. Colin Klevan Johnny Mackay Yi Chen #AHIP #LanguageAccess #Compliance #Accessibility #OperationalEfficiency #HealthPlans #Medicare #Medicaid #Duals #Commercial

Hospitals are rethinking what “accreditation ready” really means. With Accreditation 360 now in effect, the conversation is shifting from checking boxes to proving how care works in practice. And one area deserves a much closer look: language access. When communication breaks down, so can patient understanding, confidence, and outcomes. Under this new model, that raises an important question: Are hospitals truly prepared to show that their language access strategy supports quality, safety, and accountability? From interpreter access to documentation to the quality of translated materials, the expectations are evolving — and many organizations may need to take a second look at what’s in place today. We unpack what this shift means, why it matters, and where hospitals should be paying attention now in our blog - link in comments. #Healthcare #Accreditation360 #LanguageAccess #PatientSafety #PatientExperience #HealthEquity #TheJointCommission

Heading to AHIP's Medicare, Medicaid, Duals & Commercial Markets Forum in Washington, DC? We’d love to connect. At BIG Language Solutions, we help health plans support CMS-aligned language access and alternate formats while using technology, AI, and expert oversight to streamline workflows and ease pressure on internal teams. From accessible member communications to multilingual contact center and back-office support, we help plans do more with less. Stop by Booth #604 to learn more. Looking forward to seeing you there! Colin Klevan Johnny Mackay Yi Chen #AHIP #MMDC26 #LanguageAccess #Compliance #Accessibility #HealthPlans #Medicare #Medicaid #Duals #Commercial #AI

Headed to DIA Rotterdam? If you’re managing clinical timelines, safety reporting, and global submission requirements, let’s talk.   Visit Booth #B12 to learn about BIG’s fully managed translation support for complex life sciences workflows, including European Marketing Authorization Applications (MAAs), with a focus on audit-ready, regulator-aligned deliverables.   Meet Tim John, Anna Valsamaki, EMBA, and Rana Madanat and compare notes on what “audit-ready” really looks like in multilingual life sciences.   Register now and come meet the BIG team in person: https://lnkd.in/ewDkDRuA   #LifeSciences #RegulatoryAffairs #ClinicalResearch #Pharmacovigilance #MAA #Translation

Big news: BIG is now ISO 13485 certified! 🎉 Building on our ISO 17100-certified translation processes, this milestone strengthens how we support medical device and life sciences teams with regulated translation & localization, built on process control, traceability, and risk-aware delivery. Learn more in our blog - Link in comments. Tim John Rana Madanat Anna Valsamaki, EMBA DWL - A BIG Language company #ISO13485 #MedicalDevices #LifeSciences #Localization #TranslationServices #QualityManagement #RegulatoryAffairs

Rotterdam, we’ll see you soon! 👋 BIG Language Solutions is heading to the DIA Conference, March 24–26. Find us at Booth #B12. Stop by to meet Tim John, Anna Valsamaki, EMBA, and Rana Madanat, and talk multilingual life sciences, from regulatory filings and clinical trial materials to pharmacovigilance and research content, in 300+ languages and dialects. With deep regulatory expertise and certified quality and information security standards, BIG helps teams communicate across markets, so you can Trust Every Word™. Register now and join us in Rotterdam: https://lnkd.in/ewDkDRuA #LifeSciences #Pharmacovigilance #ClinicalResearch #Regulatory #LanguageServices