Learner Engagement: Track completion rates, active participation, and time spent on courses. Knowledge Retention: Use pre- and post-assessments to measure knowledge gains. Skill Application: Monitor on-the-job performance improvements or project outcomes. Learner Feedback: Collect surveys or feedback for satisfaction and perceived value. Return on Investment (ROI): Compare training costs with measurable business outcomes, like productivity or reduced errors.

It all depends on the objectives of the E-learning. I will restrict to Up-Skilling programs While the measurement of course completion gives an insight to the learner’s interest in the module and assessment scores gives understanding of the learner’s overall understanding of the module, the real test is in the ability of learner’s performance on the job. This can be measured in terms of the specific performance metrics on the job

To measure the effectiveness of your e-learning program, consider using the Kirkpatrick Model, which evaluates training outcomes across four levels: Reaction (participant satisfaction, engagement), Learning (knowledge gain, skill acquisition), Behavior (application of learned skills, performance improvement), and Results (business impact, ROI). Additional key metrics include completion rates, drop-out rates, time-to-complete, user engagement, and net learning effectiveness.By tracking these metrics, you can gauge your program's success and identify areas for improvement, ultimately demonstrating its real effectiveness and impact on your organization.

If your eLearning course helps learners achieve the desired performance outcomes - even indirectly - and the investment was cheaper than the cost of not creating a training, then the course was a success. Performance outcomes are different to learning outcomes. Learning outcomes define what the target population will achieve as a result of the course; whereas, performance outcomes define what the target population should be doing on the job whether they take the course or not. Completion rates aren't enough. It's outcomes that matter. Essentially, if the desired performance outcomes are improved after the course is rolled out, this is an indicator of success.