You're tasked with engaging non-technical stakeholders. How do you communicate without technical jargon?
When it's crucial to engage non-technical stakeholders, ditch the jargon and focus on clear, accessible language. Here are some strategies to ensure your message is understood:
- Use analogies and metaphors that relate to everyday experiences to explain complex concepts.
- Break down information into bite-sized, digestible pieces, avoiding information overload.
- Encourage questions and provide clarifications, fostering a two-way dialogue for better understanding.
How do you approach explaining technical details to a non-technical audience? Share your strategies.
You're tasked with engaging non-technical stakeholders. How do you communicate without technical jargon?
When it's crucial to engage non-technical stakeholders, ditch the jargon and focus on clear, accessible language. Here are some strategies to ensure your message is understood:
- Use analogies and metaphors that relate to everyday experiences to explain complex concepts.
- Break down information into bite-sized, digestible pieces, avoiding information overload.
- Encourage questions and provide clarifications, fostering a two-way dialogue for better understanding.
How do you approach explaining technical details to a non-technical audience? Share your strategies.
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Logrando acercarme a los colaboradores y plantearles una situación parecida o que se haya experimentado en el pasado logrando vincular o hacer referencias logrando establecer una comunicación cercana y dando pautas para llegar a hacerme entender así como una ronda de dudas y preguntas , saludos
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Good communication is about making sure everyone understands, not just explaining things. When talking to non-technical stakeholders, I keep things simple and relevant. I use real-life examples, break down complex ideas into easy parts, and encourage questions. This way, technology feels useful and clear rather than confusing.
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Focus on the "Why": Start by explaining the purpose or impact of the topic. Connect it to their goals or interests. Simplify Concepts: Use analogies or relatable examples to explain technical ideas. Speak Their Language: Tailor your communication to their expertise. Replace technical terms with familiar words or phrases that resonate with their background. Highlight Benefits: Concentrate on outcomes, not processes. Encourage Questions: Create a space where they feel comfortable asking for clarification. This ensures mutual understanding and collaboration. Visual Aids: Use charts or diagrams to convey information visually. It’s all about making them feel informed, involved, and empowered without overwhelming them.
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To engage non-technical stakeholders, the first step is understanding who I'm speaking to. Every audience has a different level of familiarity with technology, and my role is to act as a bridge between the technical and the strategic. I always try to put myself in their shoes, using empathy to identify their pain points, goals, and how the technical information directly impacts what matters to them. Over the years, I’ve developed strong soft skills to effectively communicate with different types of people, translating complex topics into clear, accessible, and concise messages. Always link the tech side to business value. This not only improves communication but also drives engagement and better decision-making.
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Hay tres cosas que intento anticipar antes de establecer una conversación con un stakeholder que "posiblemente" no comprende todos los conceptos técnicos: 1. ¿Qué quiero comunicar? 2. ¿Cuáles son los conceptos técnicos y la jerga propia del contexto - negocio, empresa, país, cultura - que pueden enredar la conversación? 3. ¿Cuáles pueden ser las dudas más probables de los interlocutores? ¿Estamos preparados para contestar las más probables y obvias? Con esta información clara - y acordada con mi equipo, si es una conversación grupal - se establece una estrategia de comunicación que contempla, el tono, el mecanismo (llamada, videoconf, reunión presencial) y la duración (qué tiempo tenemos para garantizar que el mensaje es claro).
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