Through working together online. HBS Online courses, for example, are hosted on a proprietary platform that features interactive learning elements, discussion forums, and a peer help section. These online education elements can help you feel comfortable communicating and engaging in productive discussions with people worldwide. Acknowledge good work. In a virtual environment, where employees may feel isolated, recognition becomes a powerful morale booster. In fact, 78% of workers work harder and with more drive when their efforts are being rewarded. Acknowledging their contributions and efforts reinforces their sense of purpose and dedication to their roles. Put feedback loops in place to check how things are progressing.

To foster trust in a virtual facilitation team: 1. Encourage Open Communication – Create a safe space for team members to share ideas and concerns. 2. Set Clear Expectations – Define roles, responsibilities, and goals to ensure alignment. 3. Promote Transparency – Share updates, decisions, and challenges openly. 4. Foster Personal Connections – Schedule informal check-ins or virtual coffee chats. 5. Recognize Contributions – Acknowledge and appreciate team members’ efforts regularly. 6. Lead by Example – Demonstrate reliability, responsiveness, and integrity in interactions. 7. Encourage Collaboration – Use breakout rooms and team projects to build camaraderie.

Encourage open communication, active listening, and regular check-ins. Set clear expectations, celebrate wins, and create a safe space for feedback. Promote collaboration through team-building activities and shared goals. Lead by example—be transparent, supportive, and consistent in your actions.

Virtual facilitation teams are often brought together around a particular project, such as a virtual conference or important meeting. Building a sense of community and trust at the start is key so that everyone is set up for success. Here are five things you can do from the outset: 1) Encourage the team to get to know each other as individuals including location, role, interests etc. 2) Ensure that everyone knows what is expected from the whole team. Help them see the big picture and how their role fits. 3) Explore the skills each member brings to the group. This will highlight how the team might support each other throughout the project. 4) Respect time zones so that no-one feels excluded. 5) As leader, remain accessible.