Addressing data accuracy issues in accounting software requires a structured approach. First, identifying the root causes—whether due to input errors, system bugs, or integration issues—is essential through a thorough analysis. Second, implementing data validation procedures ensures consistency during data entry. Collaborating with the software provider for technical support and system updates is critical to resolving technical issues. Additionally, regular training for the team on using the software reduces human errors. Finally, conducting periodic audits ensures data integrity and maintains the software’s alignment with the organization’s accounting needs.

I would first identify specific problem areas, such as errors in data imports or reconciliations, to address root causes. Next, I would verify data integrity by cross-checking imported records against original source documents, ensuring balances and transactions align. A thorough review of the software’s configuration settings, including the chart of accounts, tax codes, and automation rules, would help ensure compliance with accounting standards. Engaging the software provider’s support team is crucial for technical assistance, updates, or patches to resolve system-related issues. Continuous monitoring and testing would ensure long-term accuracy and reliability.

Firstly we need to find who is behind these issues. Software itself, staff involved or mapping of legacy data files with the software. Reasons may be one to multiples. Insufficient training of staff, increased input requirements, changed processes also cause inaccuracies in new systems

1. Implementar processos de validação através de cruzamento de saldos na contas relacionadas. 2. Depois gerar relatórios de desvios e identificar o padrão de erro. 3. Falar com programador/empresa de software para retificar os erros. IMPORTANTE: sem dados reais dos desvios é desafiante para o programador identificar o erro no meio do código de programação.

When adopting new software in two experiences it has been worthwhile to run the old system alongside the new for a limited period of time. This way a once tried and tested can be checked against the new one for any omissions or flaws. This can be time consuming and frustrating at the same time. It will need “buy in” from a motivated team. Regular reconciliations of the main accounts and prior period comparisons all assist to give an opinion and perhaps identify any shortcomings. One other key is to maintain control and checks at regular intervals. These are some that come to mind. The list is not exhaustive.