Saying "no" in a packed schedule is actually a favor to both ourselves and the other person. I approach it with honesty and clarity, saying something like, "Given my current workload, I don’t think I can assist you in the way you deserve right now. But please let me know if there’s another time or a different way I can help." This way, I stay true to my boundaries while maintaining a healthy relationship. Most of the time, people appreciate the honesty and respect, and instead of burning bridges, it strengthens them.

Saying no, means saying 'yes' to what you prioritise. Here's how you can say no without burning bridges - firstly be clear, say a clear NO, not "we'll see" not "let's see" and definitely not "maybe" - you can let them know about your current workload, and express regret, offer alternatives if you'd like to get back to them - don't over explain under the influence of a guilt trip And also remembers, not all contacts are worth keeping. Sometimes it is okay to burn a bridge.

Simply saying “no” may come off rude or dismissive but explaining your reasons why can achieve a more understanding response. Your words and tone strike the difference between a stubborn refusal and a graceful one. When you say no, you are only saying no to one option. When you say yes, you are saying no to every other option. No is a decision. Yes is a responsibility. Be careful what (and who) you say yes to. It will shape your day, your career, your family, your life.

I used to be a Yes person, always agreeing to every request, even when my schedule was packed. But over time, I’ve realized the importance of setting boundaries and managing priorities effectively. Now, when someone approaches me with a task, I start by asking about the specifics and how urgent it is. If it’s something quick and manageable, I’ll try to fit it in. However, if it’s a task that requires significant time and effort, I’ll explain that I’m currently focused on meeting deadlines and propose a later time to handle it. If I manage to finish my deadlines earlier than expected, I’ll prioritize the request and deliver it as soon as possible. This approach allows me to maintain both productivity and strong professional relationships.