Simple changes can make a big difference. 1. Prioritize work – Focus on urgent and important tasks first. 2. Use tools – Scheduling apps and digital tools save time. 3. Delegate – Train others to handle simpler jobs. 4. Add support – Hire extra staff during busy times. 5. Plan better – Promote preventive maintenance to reduce urgent calls. 6. Care for them – Regular check-ins and breaks boost morale.

The following steps will help out. 1. Prioritize tasks: Focus on high-priority tasks and delegate tasks to other team members. If possible acknowledge their hard work and offer support to maintain morale and motivation. 2. Optimizing schedule to ensure accurate time allocations and minimize travel time. 3. Implement automation tools, like mobile apps or software to simplify tasks, reduce paperwork, and enhance data access. 4. Ensure clear communication channels and provide regular updates to stakeholders, reducing the engineer's communication burden. By implementing these strategies, you can help your Field Service Engineer manage their workload, reduce stress, increase productivity, and improve in customer service.

Prioritize the most urgent activities by delegating activities so as not to overload just one employee, maintain a daily schedule of activities to be carried out on the day and those that are pending.

I will put myself in help of any engineer that needs assistance and will use up to my best level of qualification and also all kind of simple work like screwing and unscrewing and covers handling.