Struggle isn’t a stop sign, it’s a signal. When we reframe challenges as signals rather than setbacks, we unlock growth. As coaches, our role isn’t to pull people forward but to help them navigate their own way. Motivation comes from ownership, not pressure. Are we guiding them toward clarity, or just pushing them toward progress? True resilience isn’t about avoiding struggle, it’s about learning to interpret it: - What strengths have helped them before? - What’s one action within their control right now? - How can they shift their perspective from obstacle to opportunity? Tough times don’t define us, our response does. The real question isn’t how do we keep them motivated? It’s how do we help them see they’ve always had what it takes?

The reason why you are their coach is to let them see that they have what they need to suceed within them. Seen as its already identidied that they are dealing with tough times and need motivation. I would start with where there at. What is causing them to feel this way. Then work backword then forward. Three years ago you were...... 1 year ago you were...... In the next 6 months if you tackle this..... One year you could.... Let them paint a picture of their future self and move things around in that reality, so that we can start actioning the now.

When clients go through tough times, they need more than legal advice—they need clarity, reassurance, and a trusted partner. I start by acknowledging their struggles with empathy, offering clear and realistic solutions, and keeping communication open. Regular updates, even when there’s no major progress, build trust and reduce anxiety. I help them focus on the bigger picture, explore alternative strategies if needed, and ensure they know I’m invested in their success. A proactive and supportive approach keeps them engaged and motivated, even in the most challenging situations.

Tough times test relationships, and this is where real value is proven. Stay present, be a steady voice, and offer solutions that remind them why they started. Encouragement isn’t just words—it’s showing up, adapting strategies, and helping them see the long game. When clients feel supported beyond transactions, loyalty deepens, and resilience grows.

During tough times, empathy and support go a long way. 🤝 Listen actively to their concerns and acknowledge their challenges. 💬 Offer practical solutions that align with their current situation. 🔍 Share small wins and progress updates to keep them motivated. 📈 Most importantly, be flexible and patient, reinforcing that you're in this together. 💡 Thanks Shawn #ClientSuccess #SupportMatters