Regaining productivity after a tough customer call starts with acknowledging the emotional drain and giving yourself a brief mental reset. Take a few deep breaths or a short walk to clear your mind. Break down your next tasks into smaller, manageable steps to avoid feeling overwhelmed. Refocus by reviewing your priorities and setting a clear intention for the next block of time. Use the momentum from successfully completing the call, no matter how challenging, as a reminder of your capability. Lastly, consider jotting down any lessons learned from the call to improve future interactions and move forward with clarity.

Regaining productivity after a tough customer call is like hitting refresh on your system—it’s all about rebooting with purpose. Here’s how one can get back in the zone: 1. Breathe, Literally: Take a moment to step away and practice deep breathing. Think of it as clearing the mental cache. 2. Micro-Breaks, Macro-Gains: Stretch, grab a coffee, or sit idle for a moment—trust me, it works. 3. Prioritize the Chaos: Jot down what’s next on your to-do list. Small wins can reignite the momentum. 4. Pep Talk, Anyone?: Sometimes, a quick self-chat or connecting with a colleague can work wonders. Productivity isn’t about being busy; it’s about being intentional. So, reset, refocus, and press play—you’ve got this!

1. Mindfulness and Meditation: Mindful Breathing: Practice deep, slow breaths to calm your mind and body. Meditation: Spend a few minutes meditating to reduce stress and improve focus. 2. Physical Activity: Short Exercise: Take a short walk or light exercise to boost energy and clear your head. Stretch Break: Stretch your body to relieve tension and improve blood flow.

Sometimes customers can be tough. In that case stay in gratitude, do mindful breathing, spend some time alone or in nature also ensure to take short break.

Se remettre dans le flow après une discussion compliquée avec un client peut demander du temps : il faut le prendre! Une solide base de départ est de s'octroyer une pause pour aller respirer de l'air frais et/ou s'hydrater (eau, café, thé, ce qui marche le mieux pour chacun!). Après ce petit break, je recommande de se replonger dans cette discussion avec un regard plus reposé et frais, et d'y chercher ce que l'on a bien fait, et de réfléchir aux possibilités d'amélioration : ne permettez jamais à un événement difficile de ne pas devenir une opportunité d'apprentissage.