How can you ensure your problem-solving is evidence-based?

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Problem-solving is a crucial skill for patient advocates, who often have to deal with complex and challenging situations involving health care, insurance, legal, and ethical issues. However, not all problem-solving methods are equally effective or reliable. To ensure that your problem-solving is evidence-based, you need to follow some basic steps and principles that will help you make informed and rational decisions that benefit your clients and yourself. Here are some tips on how to do that.