An employee challenges your feedback during a review. How do you handle the pushback?
Handling pushback during a performance review can be a delicate task, requiring both patience and effective communication. To manage this situation constructively:
- Listen actively: Ensure you fully understand the employee's perspective by giving them a chance to express their thoughts without interruption.
- Stay calm and composed: Maintain a professional demeanor, avoiding any emotional reactions that could escalate the situation.
- Clarify and provide examples: Use specific instances to support your feedback, making it clear and actionable.
What strategies have worked for you when handling feedback pushback?
An employee challenges your feedback during a review. How do you handle the pushback?
Handling pushback during a performance review can be a delicate task, requiring both patience and effective communication. To manage this situation constructively:
- Listen actively: Ensure you fully understand the employee's perspective by giving them a chance to express their thoughts without interruption.
- Stay calm and composed: Maintain a professional demeanor, avoiding any emotional reactions that could escalate the situation.
- Clarify and provide examples: Use specific instances to support your feedback, making it clear and actionable.
What strategies have worked for you when handling feedback pushback?
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Stay calm and listen carefully. Provide good feedback and help team members and step up for next action. It will help to grow himself and get better results.
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When an employee pushes back on feedback, it is a chance for a meaningful discussion, not a conflict. If they disagree, it means they care about their work. That is a good start. Instead of shutting it down, ask questions. What do they see differently? What do they think was missed? This helps turn resistance into understanding. Make it a shared goal, not a judgment. Feedback is not about proving who is right. It is about helping them improve and grow. When people feel heard, they listen better. A performance review should not just be about giving feedback, it should be about making it useful.
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Pushback in a performance review isn’t a challenge to your authority—it’s a sign the employee is engaged enough to care. That’s a good thing. Start by listening fully. If they’re defensive, it’s usually because they feel misunderstood or unfairly judged. Let them talk. A little silence on your end can go a long way. Stay steady. If they’re venting, don’t match their energy. A calm, matter-of-fact approach keeps the conversation productive. Clarify with specifics. Vague feedback feels like opinion; concrete examples make it actionable. The goal isn’t to win an argument—it’s to create a path forward.
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If an employee pushes back on my feedback during a review, I’d stay open and curious. Feedback should be a conversation, not a one-way street. First, I’d listen. “I hear you. Tell me more about your perspective.” If they feel misunderstood, I’d clarify my intent and provide specific examples. If they disagree, I’d ask questions to understand why. The goal is not to “win” but to find alignment. If they make a valid point, I’d acknowledge it. If the feedback stands, I’d reinforce why it matters and how I can support their growth. A review should leave them feeling clear, not defeated.
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Stay calm and listen to their perspective without interrupting. Acknowledge their points and ask clarifying questions to understand their concerns. Reiterate your feedback with specific examples to support your view. Focus on finding common ground and collaborate on a way forward. Keep the conversation respectful and solution-oriented.
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