Safety first, make sure that there are no immediate problems, is safe out issue. Make sure that everyone involved knows the issues at hand (transparency). Come up with an except able solution. ( Engineering involvement required). Come up with proper rework plan, make sure the plan is understood, and execute accordingly, with qualified work force. Proper Nde, and red line changes for turn over. Continuous updates to owner , clients keep the open lines to all parties . Look at possible issues in other areas so work can be done so schedule issue can be managed.

The solution lies in getting the problem fixed on night shift away from preying eyes. Give it a lick of paint. Inform the client of your great progress made on the project the day before and move forward onto the next stage…..everyone will be happy!

First of all, in the initial discussion with client, before you even start the project, be straight forward with them. Let them know that in the event that a major unforeseen structural issue arises, it will affect the cost, and the timeframe of completion. Always do the necessary investigation in regards to soil conditions(engineer, structural testing, and observations by qualified firms) and take into account previous events that might have occurred. Not doing so can impact greatly the relationship with your clients, and could cost you greatly, instead of profiting from project, ending up being in a loss. And most of all please put everything in writing in your contracts.