Based on client profile and importance :Understand first the purpose , discuss with leadership front, obtain legal advise and provide only those information which not impact and damage the trust of employee as well image of Organization,

When a client requests confidential employee data, it’s important to handle the situation carefully. First, assess the request to determine if sharing the data could compromise confidentiality. If so, the data must not be disclosed. Next, verify the client’s relationship with the organization and understand the purpose behind their request to make an informed decision. Consult legal advisors to ensure compliance with privacy laws and company policies. Finally, offer alternative solutions that address the client’s needs without breaching confidentiality. This approach safeguards trust while maintaining ethical and legal standards.

The unauthorized sharing of confidential employee data would represent a breach of trust and may violate legal and ethical obligations. Politely refuse to divulge any of such information on the basis that it is protected for privacy and regulatory compliance; Offer to derive some other means(s) of serving the client's needs without jeopardizing the client's and/or employees' confidential information. You should always prioritize the transparent and policy-abiding safeguard of trust.

A client may ask confidential data on many scenarios and this can be only decided on the purpose / objective and on what data the client needs. Your contractual obligation comes to play first and then the legislative compliance in the country you operate. If it is for an audit purpose, you can invite the client to your office premises and show them the data, without sharing it either in soft or hard format. You can also share your third party audit compliance reports (IMS surveillance, ISO audit reports) to satisfy them regarding compliance issues. It is not recommended to share confidential information to anyone unless it is mandated / bounded by law/ contract.

Sharing confidential employee data would compromise trust and violate privacy guidelines, which we take very seriously. We understand the importance of meeting client needs, but protecting our team's privacy is a top priority. We must always act responsibly, ensuring any information we share is in line with legal and ethical standards. Trust is foundation of our relationships, and we are committed to safeguarding it while finding solutions that work for both sides.