Your modeling teams are clashing over data quality standards. How do you mediate the dispute?
When your modeling teams clash over data quality standards, it's essential to mediate effectively to maintain productivity and morale. Here’s how to approach it:
- Establish common definitions: Ensure everyone has a shared understanding of what data quality means.
- Facilitate open discussions: Create a space for team members to voice concerns and suggest solutions.
- Implement a review process: Regularly review data quality standards to keep everyone aligned.
What strategies have worked for you in resolving team disputes over data quality?
Your modeling teams are clashing over data quality standards. How do you mediate the dispute?
When your modeling teams clash over data quality standards, it's essential to mediate effectively to maintain productivity and morale. Here’s how to approach it:
- Establish common definitions: Ensure everyone has a shared understanding of what data quality means.
- Facilitate open discussions: Create a space for team members to voice concerns and suggest solutions.
- Implement a review process: Regularly review data quality standards to keep everyone aligned.
What strategies have worked for you in resolving team disputes over data quality?
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Three general mediator roles suggested by Moore: Social network mediators: They are the respected members of the team and are perceived as being fair. Authoritative mediators: They are in a position of authority and are able to use their authority to enforce agreements. Independent mediators: Help teams to develop mutually acceptable solutions. Two types of tactics used by mediators: General tactics Contingent tactics General tactics include tactics for: Entering dispute Analyzing conflict Planning mediation Identifying interests Negotiating Contingent tactics are used to address: Value clashes Power imbalances Destructive interaction patterns Communication problems Strong emotions Misinformation Differing analyses
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As a leader, I would first set the expectation that bad quality data is expected in any type of enterprise. The models should always focus on the business problem we are trying to solve but at the same time, it is always trivial to keep a track of all the quality issues and come up with a road map to enable governance at all levels. Standardization, road map, planning and governance rollout are key to resolving any kind of conflict.
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Manage expectations early by doing EDA to understand what your team is working with. Does it meet the necessary standard? Any mitigation plan to prepare if you decide to proceed? Communicate the findings to the dataset owners. This may be a good opportunity for the dataset owners as well to test and improve the quality of their dataset. Identify dataset owners early and involve them in the process (at least keep them informed and consulted). Having a clear data project governance, knowing who is responsible for what and where to raise and solve issues helps manage the team's focus and productivity.
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To avoid disputes on data quality standards it is imperative to - Define data quality check dimensions- timeliness, integrity, completeness,accuracy, consistency, relevance, accessibility and serviceability - Agree on data quality profiling strategy and corresponding business rules - The impact analysis should be based on shared and common understanding of the team members so that data cleansing and remediation can follow - The data quality cost vs benefits should be quantified for buy in by all team members and business - Agree on monitoring of KPI s and selected thresholds - Ensure proper roles are defined amongst team members such as data governance lead, data steward, data custodian, data domain manager, data user
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Its all about how we are setting up the OKR, it will change the perception of measuring the quality of Data.. So Ensuring and reiterating the target in every stand up will make the difference in perceptions of measuring quality and subsequently changing the raw data requirement.. Hope this helps..!
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