PROP PEOPLE REACHING OUT TO OTHER PEOPLE INC. PROP
Food. Support. Community
Programs and results
What we aim to solve
There are more people in poverty in the 7-county metro suburbs than in the urban core. Poverty can be hidden, especially in affluent communities. Often those in a crisis do not know where to turn or the resources available. PROP is not only a food shelf, but the only social service agency in Eden Prairie. We are the safety net for those that are experiencing a financial crisis and for the working poor who rely on PROP for stability. PROP believes keeping people stably housed in their own community provides the best long-term outcome. We also fill a critical role of wraparound services to provide the entire family a path towards self sufficiency. This includes partnering with participants to navigate available resources .
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Program 1
FOOD PROGRAMS: OUR HUNGER PREVENTION PROGRAMS ARE DESIGNED TO SUPPORT AND SUPPLEMENT THE NUTRITIONAL NEEDS OF CLIENTS WHETHER FOR SHORT-TERM EMERGENCY NEEDS OR AS PART OF A LONG-TERM STABILITY PLAN. FOOD SERVICES ARE PROVIDED THROUGH FOUR KEY INITIATIVES INCLUDING IN-PERSON SELECTION IN OUR CLIENT CHOICE FOOD MART, CURBSIDE PICK UP, HOME DELIVERY AND SUMMER FOOD FOR KIDS PROGRAM. ALL FOOD VISITS ARE BY APPOINTMENT, AUGMENTED WITH ESSENTIALS BOXES FOR WALK IN, EMERGENCY FOOD REQUESTS. OUR FOOD SUPPORT PROGRAMS HAVE EXPERIENCED RAPID GROWTH, REFLECTING THE CHANGING DEMOGRAPHICS OF SUBURBAN POVERTY AND FOOD INSECURITY, AS WELL AS THE IMPACT OF HIGH RATES OF INFLATION IN THE COST OF FOOD AND HOUSING ON LOW-INCOME HOUSEHOLDS. THE 9,176 FOOD VISITS PROVIDED IN 2024 WAS A 6.4% INCREASE COMPARED TO THE PREVIOUS YEAR, AND REPRESENTS A 30% INCREASE IN FOOD ORDERS FOR CLIENTS FROM 2022 LEVELS. PROP ASSISTED 630 NEW FAMILIES, PROVIDING NUTRITIOUS, FRESH, CULTURALLY RELEVANT FOOD AND OTHER ESSENTIAL SERVICES TO A TOTAL OF 1,547 HOUSEHOLDS, A 10% INCREASE FROM 2023. THE NUMBER OF INDIVIDUALS ASSISTED ACROSS ALL PROGRAMS IN 2024 IS 5,129. PROP UNDERSTANDS THAT GOOD NUTRITION IS KEY TO HEALTHY MINDS AND BODIES. WE CONTINUED TO PROVIDE FRESH PRODUCE, DAIRY, MEAT, AND BAKERY GOODS AMONG OTHER ITEMS FROM LOCAL GROCERS AND COMMUNITY GARDENS. PROP CONTINUES TO HARVEST ITS OWN GARDEN TO SUPPORT THE GROWING REQUEST FOR FRESH PRODUCE.OUR FOOD MART IS OPEN FIVE DAYS A WEEK, ALLOWING CLIENTS INTO THE FOOD SHELF TO "SHOP AND PERSONALLY SELECT THEIR FOOD ORDERS. FAMILIES WITH SCHOOL AGE CHILDREN HAD THEIR FOOD ORDERS SUPPLEMENTED WITH ADDITIONAL FOOD AND CHILD FRIENDLY NUTRITIOUS SNACKS, HEAVILY FOCUSED ON FRUITS AND VEGETABLES, DURING THE SUMMER WHEN SCHOOL IS NOT IN SESSION AND SCHOOL MEALS ARE NOT AVAILABLE FOR CHILDREN WHO QUALIFY FOR FREE OR REDUCED-PRICED BREAKFAST AND LUNCH. PROP IS CONTINUING THE EXPANDED FOOD DELIVERY SERVICE BEGUN DURING THE PANDEMIC THROUGH OUR PARTNERSHIP WITH SOUTHWEST TRANSIT FOR SENIOR CITIZENS AND PERSONS WHO LACK TRANSPORTATION AND HAVE MOBILITY ISSUES. PROP IS AN ESSENTIAL SERVICE AND IS OPEN DURING DAYTIME AND EVENING HOURS TO ACCOMMODATE ALL WHO NEED FOOD ASSISTANCE. AN ADDITIONAL SHIFT ON MONDAY EVENINGS WAS ADDED TO PROP'S WEEKLY FOOD SERVICE SCHEDULE IN OCTOBER 2023, INCREASING THE NUMBER OF FOOD VISITS WE CAN ACCOMMODATE EACH MONTH TO 820.
Program 2
EMERGENCY FINANCIAL SERVICES: PROP PROVIDES SHORT-TERM FINANCIAL SUPPORT TO KEEP FAMILIES STABLY HOUSED, EITHER DIRECTLY BY PAYING RENT OR INDIRECTLY BY COVERING OTHER ESSENTIAL EXPENSES SUCH AS UTILITIES, TRANSPORTATION, PRESCRIPTIONS, OR CHILD CARE. WITH ASSISTANCE FROM OUR CASE MANAGERS AND SOCIAL SERVICES DIRECTOR, PROP WORKS WITH CLIENTS HOLISTICALLY AND CREATIVELY TO BEST MEET THEIR NEEDS. PROP PREVENTED HOMELESSNESS FOR 91 HOUSEHOLDS BY PROVIDING RENT AND/OR SECURITY DEPOSIT ASSISTANCE. PROP ASSISTED 315 FAMILIES WITH OTHER DIRECT FINANCIAL SERVICES FOR CAR REPAIRS, UTILITY EXPENSES, CHILD CARE, TRANSPORTATION EXPENSES AND OTHER NEEDS TO KEEP FAMILIES STABLE. THE HIGH COST OF BASIC LIVING NECESSITIES, SPECIFICALLY FOR HOUSING AND FOOD, COMBINED WITH WAGES NOT KEEPING PACE WITH THESE EXPENSES FOR MANY LOW-INCOME HOUSEHOLDS, CONTINUES TO DRIVE DEMAND FOR SERVICES AND ASSISTANCE FROM PROP.
Program 3
YOUTH PROGRAMS AND WRAP AROUND SERVICES: PROP CONTINUES TO PROVIDE YOUTH SCHOLARSHIPS TO ENABLE UNDERSERVED CHILDREN TO PARTICIPATE IN SPORTS, MUSIC, DRIVERS' EDUCATION, CAMPS, TUTORING AND OTHER ACTIVITIES. PROP PROVIDED 24 YOUTH SCHOLARSHIPS LAST FISCAL YEAR, AND 5 ADDITIONAL SCHOLARSHIPS THROUGH A NEW PROGRAM SPECIFICALLY FOR DRIVERS' EDUCATION. OUR EMPLOYMENT COUNSELOR ASSISTED 80 INDIVIDUALS WITH THEIR JOB SEARCH, INCLUDING CREATING OR UPDATING THEIR RESUME, PREPARING FOR INTERVIEWS, AND CONNECTING WITH LOCAL EMPLOYERS THAT HAVE OPEN POSITIONS, PROVIDING 277 INDIVIDUAL COACHING SESSIONS. IN ADDITION, 63 INDIVIDUALS PARTICIPATED IN GROUP EMPLOYMENT WORKSHOPS DEVELOPED BY OUR EMPLOYMENT COUNSELOR OR ORCHESTRATED WITH A PARTNERSHIP ORGANIZATION. PROP CONTINUED TO OFFER FINANCIAL COUNSELING TO CLIENTS THROUGH A PILOT- PARTNERSHIP WITH A RESOURCE PARTNER. PROP ALSO PROVIDED ADULT ENRICHMENT SCHOLARSHIPS TO HELP INDIVIDUALS IMPROVE THEIR SKILLS. OUR HOLIDAY GIFT CARD PROGRAM, WHICH OFFERS GIFT CARDS TO QUALIFYING FAMILIES FOR EACH CHILD AGE 18 AND UNDER, AND TO SENIOR CITIZENS, PROVIDED $24,800 IN FINANCIAL ASSISTANCE DURING THE HOLIDAY SEASON WHILE PRESERVING CLIENT DIGNITY AND MAXIMUM FLEXIBILITY IN THE USE OF THESE FUNDS FOR A SPECIAL MEAL OR CELEBRATION.
Where we work
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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
PROP doubled funding for similar number of clients to support more months of rent/mortgage.
Stabley housed 3 months after assistance.
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Are you in the same residency and current on rent? Answer in percentage 3 months after service.
Number of customers reporting satisfaction with program
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
PROP helps me feel more stable. Post experience survey.
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Volunteer satisfaction level
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Are you satisfied/very satisfied with your experience volunteering at PROP? Answer in percentage.
I feel welcomed at PROP.
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
In July 2019, PROP's Board of Directors approved a three-year strategic plan. Its goals include three major priorities:
1. Service Excellence:
Amplify our focus on health and wellness initiatives
Transition all programs to align with PROP’s client-centric programming model
Expand client access to better meet their needs
Build infrastructure for donor programs to be fully relational
Develop a communication plan for engaging clients and prospective clients of PROP services
2. Compelling place to work:
PROP is recognized internally and externally as a welcoming space for all individuals and is committed to continual improvement by following best practices in inclusion, diversity, and equity.
Review best practices and implement strategies to recruit, train, and educate volunteers to meet the changing needs of PROP, while continuing to maintain PROP as an exceptional place to volunteer.
Prioritize leadership efforts to enhance PROP’s capacity to be an employer of choice and a positive place to work for staff
3. Operational Excellence:
Grow capital reserves to meet the long-term needs of the premises defined by the Finance Committee.
Advance PROP’s technology to better meet the demands of our organization.
Expand recycling programs to ease the burden on the environment
Additional organization goals are:
• Assist households with food support to alleviate hunger and allow them to stretch their budgets so that they don't have to choose between putting food on the table and paying other expenses.
• Help families avoid eviction and homelessness.
• Assist individuals with employment services to increase their household incomes.
What are the organization's key strategies for making this happen?
The first time an individual or family approaches us for services - even if only for a short-term emergency food supply ��� they meet with one of our case managers for a comprehensive assessment of their situation. We seek to understand the circumstances that have led to their need for food or financial assistance. Our case managers act as problem solvers and resource navigators to connect clients with services within and outside of PROP and a plan for them to move toward stability. Oftentimes, what we provide is initial hope, and ongoing support as our clients work towards achieving self-sufficiency.
The food shelf provides ample food based upon the number of people in the household. Healthy foods supplied include vegetables, fruits, dairy, eggs, meat, and grains. PROP also has a fresh market area that offers additional perishable foods such as fresh produce, dairy, and bakery items and can be visited each week. We added a Summer Food for Kids program during the summer months to provide additional healthy, kid-friendly breakfast and lunch foods to children who typically receive free/reduced lunch during the school year. We survey clients yearly to improve our food choices and enhance our process. We engaged a volunteer nuitritionist to offer one-on-one coaching to improve diets and low-income healthy meal options.
We provide short-term financial support to keep families housed. People come to us when they have received an eviction notice or after they have already become homeless and are living in their cars or at a local hotel. We have strong relationships with local landlords and often work together with them and our clients, providing current and sometimes past-due rental payments. Our primary goal is to keep the families stable and allow the children to remain in their schools and connected to their supports. In addition to helping with direct housing costs, PROP assists families with utility payments, childcare fees, prescriptions, and auto repairs.
By listening to our clients, we are improving our programs to more adaptable, relevent, and meaningful.
Expanded programming includes free onsite employment coaching and money management.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PROP PEOPLE REACHING OUT TO OTHER PEOPLE INC. PROP
Board of directorsas of 11/07/2023
Angie Shultz DIRECTOR
Bev Geffert DIRECTOR
Bob Branham DIRECTOR
Brandi Warmbier VICE CHAIR
Bryan Wurscher CHAIR
Elaine Larabee TREASURER
Felicia Thames DIRECTOR
J Alex Frank DIRECTOR
Kim Larish PAST CHAIR
Mohammad Faridi SECRETARY
Tina Palmer DIRECTOR
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
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