How We Protect Consumers
Consumer Education
We provide information and resources to give consumers the tools to make smart financial decisions. Learn about your rights as a borrower and plan for the future.
Regulation
We regulate a wide variety of financial services, products, and professionals in California. In 2020, our mission broadened to include emerging markets and financial innovations.
Enforcement
Violators are held responsible through actions, orders, and administrative hearings. We also publish consumer alerts to alert the public to fraudulent activity.
Consumer Success Stories
Our Consumer Services Office helps to address numerous complaints that have arisen between consumers and various financial institutions that DFPI regulates. We facilitate communication between the parties and help to resolve disputes, often returning thousands of dollars to consumers while ensuring their rights and protections are upheld. Here are some of our success stories.
News and Updates
California takes action after Dickey’s Barbecue Restaurants, Inc. deceives small business owners, the latest in DFPI’s ongoing work to protect consumers and support small businesses.
California joins other states in pushing back on federal attempts to weaken banking oversight and undercut common-sense regulations that protect against bank collapses.
The DFPI announced today that it has ordered the Utah-based Academy Mortgage Corporation to pay $825,000 for failing to adequately protect the personal information of more than 284,443 people, including at least 34,452 California residents.
The DFPI has awarded $3.32 million in CalMoneySmart grants for 2026-2028 to 12 nonprofits statewide, expanding free financial education, coaching and products for unbanked and underbanked Californians.
The DFPI announced today that almost 3,000 consumers—many from California’s Filipino, Chinese, and Hispanic communities—will soon receive checks totaling more than $7 million in restitution for securities fraud.
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Enforcement Actions
in 2025
Regulated companies
and professionals
Consumer Complaints
Received in 2025
returned to consumers
in 2025
Department of Financial Protection and Innovation
About the DFPI
The California Department of Financial Protection & Innovation is dedicated to helping California consumers. We believe in supporting a healthy and trusted financial marketplace in California and that innovation can exist alongside fair and honest business practices.
Gavin Newsom
