This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
Business Process Modelling
Gain insight into a topic and learn the fundamentals.
126 reviews
Beginner level
Recommended experience
9 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Project Scoping
- Process Management
- Stakeholder Communications
- Business Workflow Analysis
- Stakeholder Engagement
- System Design and Implementation
- Business Systems Analysis
- Business Analysis
- Service Design
- Process Modeling
- Process Improvement
- Business Management
- Diagram Design
- Data Flow Diagrams (DFDs)
- Business Process Management
- Dataflow
- Workflow Management
Details to know
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Taught in English
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There is 1 module in this course
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Showing 3 of 126
AM
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
SG
Reviewed on Oct 13, 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
TU
Reviewed on Nov 6, 2025
Excellent course to understand the concepts of and types of business process modelling
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