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10 days Service Centre Replacement
| Replacement Reason | Replacement Period | Replacement Policy |
|---|---|---|
| Defective Item | 10 days from delivery | vivo warranty policy (at Service Centre) |
| Physical Damage, Wrong and Missing Item | 10 days from delivery | Replacement |
Defective item:
Physical Damage, Wrong, Missing Items:
- Amazon may provide support via self-help guides or on call or at doorstep, as applicable.
- If this issue is not resolved, please contact vivo or visit the Service Centre.
- vivo will repair the product or provide a replacement or Defective certificate, as applicable. The time taken for resolution will be as per vivo warranty policies.
- Please check for nearest Brand service center in your location. For details click here
Physical Damage, Wrong, Missing Items:
- Returns will not be accepted if it is an Open Box Delivery order
- Remote verification by image/video will be done by Amazon
1 Year Warranty
This warranty applies only for the smartphone device and doesn't cover the accessories provided in the box. For the detailed Terms & Conditions, Please read the warranty card provided in the box.
What is Pay on Delivery (Cash/Card)?
Pay on Delivery (Cash/Card) payment method includes Cash on Delivery (COD) as well as Debit card / Credit card / Net banking payments at your doorstep.
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vivo
91% positive ratings from 100K+ customers
100K+ recent orders from this brand
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Performance
When coming to the performance the Phone getting more heating when using and the Charger also over heating when charging the device.
Top reviews from India
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- Reviewed in India on 13 April 2026
When coming to the performance the Phone getting more heating when using and the Charger also over heating when charging the device.
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