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Complete Protect Overview

Complete Protect: One plan covers eligible past & future Amazon Purchases


Price: $16.99/month
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  • BEST VALUE: Protect all your eligible Amazon purchases including: tech, tools, appliances, furniture and more. All for one low monthly price.
  • PAST AND FUTURE PROTECTION: Covers malfunctions and failures, plus drops or spills for eligible portable items. Protection begins immediately for eligible purchases from the past 90 days, plus all eligible future purchases (products used commercially are excluded).
  • TRUSTED CYBERSECURITY: Digital security with scam detection for emails and texts.
  • EASY CLAIMS: File in minutes at www.asurion.com/amazon for fast repair or reimbursement - up to the purchase price.
  • NO HIDDEN FEES. CANCEL ANYTIME: Up to $5,000 in total claims per 12-month period. Your plan renews monthly until canceled (coupons applied at checkout don’t renew monthly).

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Product description

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.

Asurion Complete Protect explainer video

A full cart-protected
Coverage you can count on
  • Asurion Complete Protect is a monthly plan that offers 24/7 support and quick repairs, replacements, and reimbursements for thousands of eligible items on Amazon. Asurion Protection only covers a single product for a given time period.

  • This simple plan covers your most important Amazon purchases including appliances, furniture, laptops & more. Complete Protect covers eligible Amazon purchases from the last 90 days + future buys.

  • Complete Protect is a subscription that is billed monthly for the low cost of $16.99 (plus tax). Your coverage on multiple products lasts until you cancel your plan.

  • Coverage continues to renew month-to-month until cancelled. Coverage for all products ends 30 days after plan is cancelled.

  • Visit asurion.com/amazon. You will need your order number and purchase date to submit a claim. You can also call us at 1-866-551-5924. For many items, as soon as same-day repair or as soon as next-day replacement is available.

Customer reviews

4.3 out of 5 stars
10,713 global ratings

Customers say

Customers find the protection plan highly effective and well worth the investment, appreciating its quick response time and hassle-free experience. The plan automatically includes eligible Amazon purchases, with one customer noting it extends coverage to items purchased up to a year ago. They value the ease of submitting claims through the app, and one customer mentions the service resolves issues efficiently.
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2215 customers mention effectiveness, 1850 positive, 365 negative
Customers find the service excellent and good to have, with one customer noting it exceeded their expectations.
Ive used the warranty multiple times since Ive purchased the plan, highly recommend and quick response and easy payouts for when you do need to file...Read more
So far has been great and hassle free, had to send in a tablet for repair and it was about 2 days and said it couldn't be repaired and instantly...Read more
they are awesome the 2 times ive had problems they were on the ball ...GET THIS NOW trust me i feel safe with all my purchases now seeing as im sure...Read more
Amazing only had it for a couple months and it has paid for it self already. My trimmers broke and they gave me a gift card with 24hr it was amazingRead more
1752 customers mention ease of use, 1636 positive, 116 negative
Customers find the service easy to use, describing it as effortless and convenient, with one customer specifically mentioning the ease of adding and deleting items.
First time using. Not sure what to expect but easy so far. Soon after I started this, I got a complete refund for the item. Amazingly easy.Read more
Very simple and easy process they gave me a UPS label put it on there shipped it back got my moneyRead more
...The claims process is quick, simple and reimbursements are in the form of an emailed Amazon gift card which usually is all resolved in a day or two.Read more
Awesome super easy to make a claim online very fast and easy to use best insurance purchase ever and very inexpensive covers all devices purchased...Read more
1713 customers mention value for money, 1336 positive, 377 negative
Customers find the subscription well worth the investment, describing it as a good deal and the best purchase ever.
...Definitely worth it when it was just over $400 for the camera and it's something that could get damaged, especially since it covers accidental damage...Read more
...people are serious about no hassle...such an amazing thing well worth every penny they really do cover your amazon purchases...ill be upgrading soon...Read more
Worth the money some item u will have to return but u get the full amount for it plus if its something simple that they may not want u to return it...Read more
THIS COVERAGE IS A SCAM AND WASTE OF MONEY. I have had 3 claims, all 3 were items that STOPPED WORKING during normal use and all claims were denied....Read more
903 customers mention functionality, 633 positive, 270 negative
Customers find that the product works well, with one customer specifically mentioning that the shower function performed great.
I did call when I got the computer back. So far it works but my power cord did not make it back. They are supposed to be checking on it.Read more
Great job They do, they've covered three items that I bought that have broken because they were Chinese food and they sent me back my money and had...Read more
...Where did it happen. Do I know what caused failure? Answer: It Stopped Working. I don't know. In my back pack. Too much use / Electro Magnetic Pulse?Read more
...Paid for itself many time over. I’ve had three claims to date and no issues. Fast response and they’ll do whatever it takes to make you whole....Read more
825 customers mention speed, 756 positive, 69 negative
Customers find the service extremely quick, with excellent response time and efficient handling of issues.
One of the best protection services I have had!! Fast and super easy! Agents are more than helpful and very professional! Definitely would recommend!!Read more
Super responsive and quick, the only thing that was kinda annoying was the website design and log in process. Once you get used to it it's not so bad.Read more
...every penny of paying the monthly subscription for the warranty, very fast, very simple, the associates on the phone help you every step of the wayRead more
...When it comes to my children's tablets the process is super quick and easy!Read more
582 customers mention protection, 544 positive, 38 negative
Customers love this protection plan, particularly appreciating that it covers eligible past and future Amazon purchases, and one customer mentions it includes Norton Anti-Virus.
Great protection plan, when i needed to file a claim it was resolved within 30 minutes and my refund was issued within the next hour via a gift...Read more
Great protection with easy claim process and fast service. This product helps me feel confident about all my Amazon purchases.Read more
That this is the best Protection Plan that I have ever had the privilege of buying Amazon take care of their customers by offering this Protection...Read more
Complete protection gives my family a sense of comfort that when large household items break or fail - we can get a new one.Read more
487 customers mention claim approval, 430 positive, 57 negative
Customers find the insurance claim process effortless and quick, with easy submission through the app.
Easy to file a claim, and they keep you updated every step of the way. I am glad I purchased protection for items I purchased with my Amazon account.Read more
Easy to file claim and repairs or replacement completed quickly. Happy I purchased the protection plan....Read more
Very easy to file a claim with basic purchase information and refund will be issued upon return of defective item using the shipping label the...Read more
Super easy to file a claim, no hassle, and had my money in a few minutes. Bought the subscription because of a great experience.Read more
441 customers mention coverage, 331 positive, 110 negative
Customers are satisfied with the insurance coverage, as it includes everything they buy and extends to past purchases up to a year ago.
This is great coverage but online I had problems so a phone call is actually a lot easier and the people are very niceRead more
...Maybe someday! ★★★★☆ — Good coverage and a successful claim, with a little room to make the process even easier.Read more
EXCELLENT COVERAGE, hassle free, just had to return product for evaluation & decision....Read more
this plan does NOT cover everything and you need still get coverage for most items... that's very annoyingRead more
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