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  • ASURION 2 Year Mobile Phone Accident Protection Plan ($300 - $349.99)

ASURION 2 Year Mobile Phone Accident Protection Plan ($300 - $349.99)

$99.99
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Purchase options and add-ons

  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
› See more product details

Product Description

Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.

From the manufacturer

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From the brand

  2. We provide protection, repair, and expert support for technology
  3. Protection that saves more than your tech
  4. Reliable repairs or replacements to get you up and running fast
  5. Expert support for the devices you depend on
  6. With 700+ locations nationwide and over 25 yrs experience, you can count on us anytime
  7. Choose the plan that works for you
  8. If you love it, we'll protect it.
  9. Millions trust Asurion with their tech, so you can trust us with your favorite products
  10. protect a special single item
  11. individual protection plan features

Product guides and documents

User Guide (PDF)

Product information

ASIN B07P83ZSLT
Customer Reviews
3.9 out of 5 stars
Date First Available February 28, 2019
Manufacturer ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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ASURION 2 Year Mobile Phone Accident Protection Plan ($300 - $349.99)

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Safety and product resources

Safety documents

Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

Customer reviews

3.9 out of 5 stars
880 global ratings

Customers say

Customers find the phone protection plan not worth the money and report that it doesn't cover cracked screens. The coverage receives mixed feedback, with some saying it provides good accident defense while others consider it the worst insurance option. The product's quality and ease of use also get mixed reviews, with some finding it nice and easy to use, while others criticize Asurion's quality and find it difficult to file claims.
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16 customers mention coverage, 5 positive, 11 negative
Customers have mixed opinions about the protection plan's coverage, with some finding it provides needed defense against accidents, while others strongly advise against purchasing it.
This is the worst protection plan, I've been trying for over 6 weeks now to get my phone either repaired or replaced or my money back....Read more
this product will not cover your product. I promise you. In my actual experience, this is a wasted purchase.Read more
This is an honorable company that provides a much needed defense from accidents, defective items and expensive repairs for your electronic devices....Read more
...need your phone replaced or fixed this is not the way to protect yourself against an unforeseen accident....Read more
13 customers mention quality, 4 positive, 9 negative
Customers have mixed opinions about the phone protection plan, with some finding it a nice unit while others express strong dissatisfaction, particularly noting issues with Asurion's service.
...else to protect your device, because I have just been royally screwed by these hacks. "...Read more
...Once they finally answer, the phone quality is so bad you can barely hear them....Read more
Well make and beautiful colorRead more
...Complete BS! DO NOT BUY!Read more
7 customers mention ease of use, 4 positive, 3 negative
Customers have mixed experiences with the insurance plan's ease of use, with some finding it easy to use while others report difficulties, particularly with filing claims.
...IF you have a claim it is very fast and easy to file plus very rapid response from them....Read more
I don't believe it is easy to use this insurance coverage. I started my claim 35 days ago, and it is still not complete....Read more
Easy to use just try it...Read more
Difficult to file claim and just as expensive as non insured repairRead more
55 customers mention value for money, 10 positive, 45 negative
Customers find the warranty plan to be not worth the money and consider it a ripoff.
...This purchase not only was a waste of money but they will not process the claim nor will they allow the claim to go through in their store.Read more
...DO NOT BUY. Seriously, Asurion is a SCAM.Read more
...The purchase price of the phone is then refunded. Not worth it.Read more
...Everything about this process has been slow. Would NOT recommend.Read more
27 customers mention screen repair, 3 positive, 24 negative
Customers report multiple issues with their phone protection plan, including cracked screens that were not covered and malfunctioning devices.
Know before you buy! My screen cracked and I filed a claim with them, weeks went by and I had to contact them to see the status....Read more
...You'll have to pay more out of pocket for something as simple as a cracked screen. DO NOT BUY. Seriously, Asurion is a SCAM.Read more
I paid 99.99 for drops and spills for a 325.00 phone. The screen cracked and now this company wants an additional 49.00 to refund the cost of the...Read more
I bought it first time but it's Sim trays aren't working for Nano Sim so I don't like it.i I have returned this phone through home pickup by Amazon...Read more
7 customers mention accurate information, 0 positive, 7 negative
Customers report receiving misleading information about the warranty plan, with one customer specifically mentioning a lack of details about the 2-year coverage.
no information on a 2-year planRead more
...Buyer beware.Read more
...BUYERS BEWARE!Read more
...Basically I wasted $99.99 on this coverage. Very deceiving advertising!Read more
Would not recommend
1 out of 5 stars
Would not recommend
Purchased a service plan through Amazon for my google pixel 3. Was not told upfront that I would be paying twice for the insurance and then again for the phone repair. Would not have paid for the plan to have them half repair a phone then return it back in worse condition than it was originally sent. Not to mention the deductibles seen are not what you actually pay. My phone was in the $299-$399 price range brand new and was charged the deductible for the $700+ range.
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Top reviews from the United States

  • Barbara Schmelzer
    5 out of 5 stars
    Ease of operation
    Reviewed in the United States on August 27, 2026
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    Felt it necessary

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  • Steven Mullis
    5 out of 5 stars
    Flip 6
    Reviewed in the United States on March 25, 2026
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    Great knowing I have a warranty for my phone

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  • Concerned Ape
    1 out of 5 stars
    Waste of time
    Reviewed in the United States on June 22, 2022
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    So in theory this protection plan seems like a no-brainer. I thought it would be pretty easy. I called the number once and was told I would get a replacement for the aforementioned fee. But for some reason I would need to call back later because it was outside of business hours. What does that even mean, I have no idea. Life happens, I got distracted by a family death, meanwhile my phone while functioning was getting worse. I called back again after my phone screen was shredding my hand and not responding properly. This time I was told that there was no option for replacement, but that I would need to take it to be fixed. I was a bit concerned because it was different than the last call and I was afraid to be without my phone that long. I asked to speak with a supervisor afterwards to clear things up when she told me that I was not doing a repair but a reimbursement instead.??? Yeah, so at this point I'm in a bit of a uncomfortable situation. The three people I spoke to all gave me different outcomes. I expressed my concern but was reassured that I would get a reimbursement in the form of an Amazon gift card for the same fee as a repair. I just needed to send my phone in and it would be processed as soon as they got it. I again expressed concern for the time I would be without my phone, but was again reassured that the sooner I sent it it I would quickly be sent the gift card. I went that Saturday to drop it off and was told it usually takes 30 minutes to a day for it to be processed after it is received by the company.

    Okay, I can wait a couple of days. By Monday I hadn't received any updates from asurion so I called them. They told me they are allowed 3 business days to process my claim, but they did not have record of my phone so the associate had to put me on Hold to check with UBreak to see if I dropped it off. After she confirmed it with them I was again told firmly that I needed to wait up to 3 business days, until Wednesday, to get any updates. I expressed concern that they did not send me an email or anything to say they received my phone or are even processing my claim and was again firmly reproached for being impatient. They would call or email me when they are ready, not before. Fine, I literally can't do anything or see anything on my end so blind faith it is. Since then I have been somewhat obsessively checking my email for any updates only to be left in the dark. I finally decided to call today (Wednesday) which I know could be too soon, but after reading reviews warning of similar concerns about reimbursement I was nervous. The associate on the phone again told me to just wait. I'm apparently being unreasonable and too hastey and I need to wait until after tomorrow to contact them again about this? What is happening??? They won't give me any updates or physical receipts. Like part of me thinks I'm being irrational doubting their business' integrity, but another part of me is saying no modern business takes your phone through a third party then doesn't follow up with you or give you a receipt of acknowledgement. How is it that 5+ days without initiative is normal or acceptable. What business tells you to blindly trust whatever they tell you on the phone and reprimand you for being sceptical or for wanting an email or paper trail. Also as far as that three day time frame, I can't find that information anywhere on my claim information. I asked about that and was told that if I need information I can call them and they will give me the information that I need to know at the time. Like why should I call instead of being able to view it online or something?

    So all this being said I am still without a phone and even if I do get the reimbursement today or more likely tomorrow, it remains that I will not be able to get a new phone with that credit until at least Friday or Saturday at the earliest. A whole week later. That turnaround is a joke considering the lack of information and the reassurance I received that it would all be processed quickly. I also feel angered that I was advised to drop my phone off Saturday when they knew fully well that they don't process claims till Monday so I could have kept my phone two more days with the same result.

    At this point I would not recommend this to anyone. You would honestly do better saving money for a new phone or just paying the repairs out of pocket. I would have preferred keeping my phone to do a trade-in with Samsung personally instead of waiting for an Amazon gift card. Anyway, I hope this helps, I guess I'll update later.

    43 people found this helpful
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  • mary
    5 out of 5 stars
    A must have for my peace of mind
    Reviewed in the United States on April 11, 2025
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    Over the years I have purchased several protection plans from Asurion. IF you have a claim it is very fast and easy to file plus very rapid response from them. I will continue to purchase protection plans on my larger purchases from Asurion.

    2 people found this helpful
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  • Mariah
    5 out of 5 stars
    Claim form is a hassle but my phone looks great
    Reviewed in the United States on December 29, 2022
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    Starting the claim you'll need to have the receipt of the electronic and plan. Then you have to fill out a form I suggest to find a printer because you have to sign it with your physical hand. I also suggest get a back up phone to have because you'll have to send it to them and wait a week or so. My took longer to get back because with my luck there was a major freeze storm the delayed my phone in Dallas. All in all my phone works and looks like new after I smashed it in my car door it only cost me $31 and some change

    8 people found this helpful
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  • Eric
    4 out of 5 stars
    Phone add on
    Reviewed in the United States on June 25, 2021
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    Luckily haven't had to use but glad to have it available. Will update if I ever have to use.

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  • Heather D Burgess
    5 out of 5 stars
    Great way to protect your phone.
    Reviewed in the United States on January 5, 2021
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    We bought a new phone for our son with the protection plan. Six months later, the motherboard malfunctioned. I submitted the claim. Asurion sent us to UBreakIFix to have the phone evaluated, where it was determined the motherboard was bad. They submitted the information to Asurion, and we had the egift card reimbursement the following day. Asurion was courteous and quick with responses and payment.

    3 people found this helpful
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  • R P
    1 out of 5 stars
    DO NOT BUY THIS PROTECTION. THEY ARE MISLEADING AND DID NOT FIX MY PRODUCT
    Reviewed in the United States on October 14, 2024
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    I BOUGHT AN IPAD AND IT JUST BROKE. I HAVE AN 8 YEAR OLD, HE DROPPED IT AND MUST HAVE SAT ON IT AND CRACKED THE SCREEN AND THE CASE IS BENT A LITTLE. I PURCHASED THE PROTEDTION THAT SAYS IT WILL REPAIR DAMAGE OR REPLACE IT. THEY SAID THAT IT DOES NOT APPLY TO THIS TYPE OF DAMAGE AND ONLY CRACK SCREEN. IT IS SUPPOSED TO COVER DAMAGE FROM USUAL USE AND THEYU ARE NOT FIXING IT BECAUSE IT IS PROBABLY TOO EXPENSIVE FOR THEM OR THEY HAVE TO REPLACE IT. IT WAS AROUND 340$ TO REPLACE. REPAIR REQUEST 1844822012

    THEY ALSO SIMPLY DENIED THE CLAIM AND CLOSED IT. NO EMAIL. NO PHONE CALL, NO EXPLANATION. I AM IN THE PROCESS OF APPEALING IT BUT I KEEP BEING TOLD TO CALL BACK.

    DO NOT AGREE TO FIX THINGS IF YOU ARE GOING TO PICK AND CHOOSE WHAT YOU FIX AND ONLY FIX THE EASY DAMAGE TO SAE MONEY. I READ THE ENTIRE CONTRACT AND IT WILL ONLY NOT FIX. " ABUSE, WILLFULL DAMAGE, OR INTENTIONAL DAMAGE. SORRY. BUT THESE TYPES OF DAMAGES OCCUR ALL THE TIME. I WOULD ADMIT IF IT WAS RUN OVER BY CAR OR DROPPED FROM ROOF AS A PRANK OR SOME EXTREME DAMAGE THAT WOULD BE OK, BUT TO HAVE THIS POWER TO DECIDE THAT THE DAMAGE IS TOO SEVERE WITH MODEST DAMAGE IS UNFAIR AND ABUSIVE. NOW MY KID IS REALLY UPSET AND WITHOUT IPAD. I WOULD NEVER OF BOUGHT THE PLAN IF I KNOW THEY WOULD DO THIS.

    DO NOT BUY ASURION. CHEAP. WILL NOT FIX ANYTHING SERIOUS, THEY KNOW THAT THE CONSUMER HAS LITTLE POWER TO FIGHT THIS. I WILL UPDATE YOU AS I WILL BE CONTACTING AMAZON, THEIR UNDERWRITER AND I HAVE USED ASURION AT LEAST A DOZEN PRODUCTS AND WILL BE WRITING NEGATIVE REVIEWS ON ALL OF THEM UNTIL THIS IS RESOLVED. THEY WILL REGRET DOING THIS.

    24 people found this helpful
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Product Summary: ASURION 2 Year Mobile Phone Accident Protection Plan ($300 - $349.99)

From ASURION

3.9 out of 5 stars, 880 ratings

Customer reviews

Price

One-time purchase: $99.99

Purchasing options

Other sellers

Other sellers

About this Item

  • Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Product Description

Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.

Important Information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

Product Guidance & Documents

User Guide (PDF)

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