Problem Webhook connection

  • Resolved pipoulito

    (@pipoulito)


    10 months, 3 weeks ago

    Hello , i have this error when trying to reconnect webhook

    thanks for help

    WP_Error Object

    [errors] => Array

    [http_request_failed] => Array

    [0] => cURL error 6: getaddrinfo) thread failed to start

    [error_datal => Array

    [additional_data:protected] => Array

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moses M. (woo-hc)

    (@mosesmedh)

    10 months, 3 weeks ago

    Hi @pipoulito,

    Thanks for reaching out. I can see you’re running into an error while trying to reconnect the webhook in the Stripe WooCommerce plugin. The message suggests a DNS resolution issue or a server-level cURL configuration problem, which means your server couldn’t connect to Stripe’s webhook endpoint.

    To help investigate further, please share your system status report by going to WooCommerce > Status > Get system report > Copy for support, and also check the Logs tab for any fatal errors or Stripe-related entries. You can paste both into pastebin.com and share the link here.

    Looking forward to your reply so I can assist you more effectively.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    10 months ago

    Hi there,

    Thanks again for reaching out! Since it’s been a while, I’ll close this out for now, but we’re always here when you need us.

    Apart from this, if you found our help useful, we’d love your feedback: https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/#new-post

Viewing 2 replies - 1 through 2 (of 2 total)

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