PRIVACY POLICY
INTRODUCTION
Triband ApS’s (hereinafter “Triband”, “we”, “us” or “our”) privacy policy is designed to provide clarity regarding your use of our games (“Games”) published and made available to you by third party platform providers, such as Apple through its Apple Arcade service (“Game Platforms”). Consequently, the Game Platform’s terms, conditions and policies will also apply when you use our Games on Game Platforms. Triband is not responsible for the Game Platforms terms, conditions, and policies.
Triband is based in Europe. Thus, we are obligated to protect the personal data we process about you under the General Data Protection Regulation (GDPR) and the Data Protection Act.
The legal entity responsible for the processing of your personal data is:
Triband ApS
Company Registration Number: 37776998
Gothersgade 160, 1. tv.
Denmark
clash_support@triband.net
Your data security is important to us, and therefore, we take great care to ensure that your personal data is handled responsibly. Below you can read how we process personal data about you, when we act as data controller. You can also read about your rights in relation to our processing.
DESCRIPTION OF THE PROCESSING
WHAT THE CLASH?
Users of the Games:
Purpose: Analytics
If you have opted-in to analytics:
Triband collects and processes your personal data when you are using our Games in order to ensure the functionality and experience of our Game.
Categories of data and the legal basis for processing:
We process the following data based on our legitimate interest in improving the experience of our Game, cf. article 6(1)(f) of the GDPR.
Gameplay data (win/lose/fails)
Sources from which we collect information:
Directly from you
Recipients:
N/A
Storage period:
We will retain your personal data for as long as it is necessary for the purposes mentioned.
This means that if you no longer have an active license to play our Games, we will delete your personal data after 2 years.
Purpose: Support
The purpose of processing your personal data is to communicate with you and help with the technical support.
This is only the case, if you choose to contact us over e-mail.
Categories of data and the legal basis for processing:
We process the following data based on our legitimate interest in assisting you with the technical support and to repair and improve our Games, cf. article 6(1)(f) of the GDPR.
ID on the Game Platforms
Name
E-mail
The content in your message to us
Sources from which we collect information:
Directly from you
Recipients:
N/A
Storage period:
We will retain your personal data for as long as it is necessary for the purposes mentioned.
This means, that we will delete your personal data after the request for technical support is solved.
TRANSFERS OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EU/EEA
In connection with our processing of your personal data, we may transfer such information to countries outside the EU/EEA (third countries), e.g. the United States.
Your personal data may be transferred to countries where the European Commission has determined that the level of data protection is equivalent to that in the EU/EEA (secure third countries).
Your personal data may be transferred to countries where the European Commission has determined that the level of data protection is equivalent to that in the EU/EEA (secure third countries).
We may also transfer your personal data to unsecure third countries. The transfer of your personal data to unsecure third countries will be based on the Standard Contractual Clauses (SCC) developed by the European Commission specifically designed to ensure an adequate level of protection or for companies established in the United States as a result of the US company's certification to the EU-U.S. Data Privacy Framework (DPF)
We assess the adequacy of the transfer basis and adopt additional measures if necessary to ensure an adequate level of protection for the transfer.
You can read more about the transfer of personal data to countries outside the EU/EEA on the European Commission’s website. You can also find an overview of US companies registered with the DPF here: https://www.dataprivacyframework.gov/s/participant-search.
If you would like further information about our transfer of personal data to countries outside the EU/EEA, please contact us.
CHILDREN
We do not know the age of the users of our Games, as the user registration is done through the Game Platforms. However, children under the age of 13 years can play our Games. We limit our data collection in connection with our Games.
YOUR RIGHTS
You have the following rights:
● Right to information: You have the right to request to access the personal data we process about you. However, there are exceptions, which means that you do not always receive all the information we process.
● Right to rectification: You have the right to have any incorrect personal data corrected. You also have the right to request us to complete information that you believe is incomplete.
● Right to erasure (right to be forgotten): In certain situations, you have to request erasure of your personal data.
● Right to restriction of processing: In certain situations, you have the right to restrict the processing of your personal data. If you have the right to restrict the processing of your personal data, we may only process personal data in the future – apart from storage – with your consent, or for the establishment, exercise, or defence of legal claims, or to protect an individual or important public interests.
● Right to object: You have the right to object to our processing of your personal data. This means that you can stop or prevent us from processing your personal data. However, this only applies in certain cases, and we do not have to stop processing your personal data if we can provide legitimate grounds to continue processing your personal data.
● Right to withdraw consent: If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before you have withdrawn your consent.
● Right to data portability: You have the right to request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. However, that right is not unlimited and there may therefore be certain where we are not obliged to comply with a request for data portability.
● Right to complain: You can always file a complaint with the relevant competent data protection authority about our processing of personal data.
You can exercise your rights by contacting us at our email address above.
UPDATES OF OUR PRIVACY POLICY
From time to time, it will be necessary to update our privacy policy. We will review our privacy policy on a regular basis in order to ensure that it is updated, valid and in accordance with current legislation and the principles for processing of personal data. We will make new versions available to you.
This privacy policy is last updated on February 24, 2025.