The Wayback Machine - https://web.archive.org/web/20250224182538/https://status.trustpilot.com/
API Migration Successfully Completed
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 2025 - 13:03 CET
Scheduled - The API migration has been successfully completed. If you are experiencing any issues, please try clearing your browser cache by following these general steps:

1. Open your browser settings or preferences
2. Look for "Privacy" or "Browsing Data" settings
3. Select "Clear browsing data" or "Delete cache"
4. Choose "All time" as the time range and select relevant checkboxes for cached files and cookies
5. Confirm and clear the data
6. Close and reopen your browser before logging into your Trustpilot account

If you continue to experience issues, please reach out to Customer Support for further assistance.
Thank you for your patience!
Feb 20, 2025 13:15 - Feb 27, 2025 13:15 CET

About This Site

Welcome to the Trustpilot status page. Here you will find real-time information on system performance. Interruptions to overall service will be posted here.

Uptime over the past 90 days. View historical uptime.
General Availability ? Under Maintenance
90 days ago
99.97 % uptime
Today
APIs ? Under Maintenance
90 days ago
100.0 % uptime
Today
www.trustpilot.com ? Operational
90 days ago
100.0 % uptime
Today
Business Portal ? Under Maintenance
90 days ago
99.9 % uptime
Today
TrustBoxes ? Operational
90 days ago
100.0 % uptime
Today
invitation-reviews Operational
90 days ago
100.0 % uptime
Today
default-template ? Operational
90 days ago
100.0 % uptime
Today
custom template ? Operational
90 days ago
100.0 % uptime
Today
Other websites Operational
90 days ago
100.0 % uptime
Today
press.trustpilot.com Operational
apps.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
blog.trustpilot.com Operational
business.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
legal.trustpilot.com Operational
90 days ago
100.0 % uptime
Today
investors.trustpilot.com ? Operational
90 days ago
100.0 % uptime
Today
emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 24, 2025

No incidents reported today.

Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025

No incidents reported.

Feb 20, 2025
API Migration Successfully Completed
Completed - The scheduled maintenance has been completed.
Feb 20, 12:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 12:37 CET
Scheduled - The API migration has been successfully completed. If you are experiencing any issues, please try clearing your browser cache by following these general steps:

1. Open your browser settings or preferences
2. Look for "Privacy" or "Browsing Data" settings
3. Select "Clear browsing data" or "Delete cache"
4. Choose "All time" as the time range and select relevant checkboxes for cached files and cookies
5. Confirm and clear the data
6. Close and reopen your browser before logging into your Trustpilot account

If you continue to experience issues, please reach out to Customer Support for further assistance.
Thank you for your patience!
Feb 19, 12:37 CET
Feb 19, 2025
API Migration Successfully Completed
Completed - The scheduled maintenance has been completed.
Feb 19, 11:45 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 11:45 CET
Scheduled - The API migration has been successfully completed. If you are experiencing any issues, please try clearing your browser cache by following these general steps:

1. Open your browser settings or preferences
2. Look for "Privacy" or "Browsing Data" settings
3. Select "Clear browsing data" or "Delete cache"
4. Choose "All time" as the time range and select relevant checkboxes for cached files and cookies
5. Confirm and clear the data
6. Close and reopen your browser before logging into your Trustpilot account

If you continue to experience issues, please reach out to Customer Support for further assistance.
Thank you for your patience!
Feb 18, 11:32 CET
Feb 18, 2025
Feb 17, 2025
Important API infrastructure update
Completed - The scheduled maintenance has been completed.
Feb 17, 18:03 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 13:20 CET
Scheduled - As part of an update to the Trustpilot API being implemented today, Monday, 17th February 2025, you may need to manually re-authenticate your OAuth 2 tokens to ensure uninterrupted service.

If you have any questions, please contact our Customer Support team.

You can also find an FAQ with further details in our Support Centre (https://support.trustpilot.com/hc/en-us/articles/23997662408338).
Thank you for your patience and continued support as a valued Trustpilot customer.
Feb 17, 09:00 CET
Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

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