Pros: I like having the accessibility to the customer service team throughout the business day. They are attentive and thorough.

Cons: I would have like the on-boarding sessions to be longer.

Overall: My over all experience has been positive. I feel the on-boarding process needs to be longer to get a full understanding of the software capabilities and in capabilities.

Pros: It's very easy to use, white label app, rewards program, extremely helpful support. I also love that they value my business.

Cons: It can sometimes be a challenge to get support on the phone, but when they do reply they always resolve my issue.

Overall: I was with Mindbody for 8 years and constantly had issues that were unresolved. They kept increasing my rate and did not care when I told them I was considering switching software. Wellness Living, from the moment I had my demo to transitioning to their software, to building out the app, and overall functionality of the software, I could not be more pleased. I wish I had found it sooner!

Pros: I no longer need to pay for more software like Perkville, constant contact, Loyal Snap and I save money every month in credit card processing fees, I can’t believe I did not find this company earlier. I’ve been using them for about six months and over that time I have had two instructors leave me, the new instructors I hired picked up on the software within a week, where previously with mind-body it would take over six weeks for them to get the hang of it, but they would still keep on calling me every day and sometimes at night when they had questions because the MINDBODY support never answered. WellnessLiving is so intuitive and easy to use, that I did not even need to use their support, and my new instructors do not even call me they figure things out all on their own because it’s just simple. I read the founders story before signing up on their blog, finally somebody from the industry built a software for the industry!

Cons: They have updates every month or so, and they are constantly rolling out new features based on customers requests, unfortunately I don’t have the time to learn all these new features and how they work, but when I do find time these guys are almost always right on with what helps my business.

Overall: All I can say is sign up, I am now saving hundreds monthly because I don’t need to use other software to run and manage my business, not to mention all the extra time that I now have to allocate for growing my business, it probably bought me an additional 12 hours a week of calls that I no longer get from staff, staying on Support waiting for over an hour at a time trying to figure something out. Not to mention their reserve will Google relationship generates several leads a month which pays 5 fold for the software and my app that now is in the Google play and iOS store.