Audience

Small, medium and large companies

About vtenext - CRM for smart working

vtenext the CRM for smart working.

Thanks to its CRM-style interface and a powerful process management engine, allows you to manage all the main CRM processes as well as other unstructured business processes. It is a ready-made solution for the management of smart working and therefore it can help you manage the COVID19 emergency. Try it!

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 4 User Reviews

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5
More Reviews Review this Product

Company Information

vtenext
Founded: 2006
Milan -Italy
www.vtenext.com

Videos and Screen Captures

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Product Details

System Requirements

Linux

Training

Documentation
Live Online
Webinars
In Person

Support

Business Hours
24/7 Live Support
Online

vtenext - CRM for smart working Product Features

Business Process Management

Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Access Controls / Permissions
Visual Workflow Management

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Lead Scoring

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis
Survey Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Call Center Management
Email Management
Live Chat
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Social Media Promotion
Ticketing
Volunteer Management
Room Block Management
Sponsorship Management
Surveys & Feedback
Weddings / Parties

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing

Sales

Reviews Write a Review

  • Anonymous (Verified)
    CTO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CRM + BPM is the future!"

    Posted 02/25/2020

    Pros: Simple, powerful. The BPM engine is the real winning feature of this CRM.

    Cons: To make it work well you need to study, but then great satisfaction comes for you.

    Overall: Recommended. It's a top player solution. Good work guys!

    Read More...
    Review Source: SourceForge

    Reply from vtenext - CRM for smart working

    Posted 2020-02-25
    Thanks a lot for your review! We work a lot with passion for your satisfaction!
  • Allan L.
    IT Manager
    Used the software for: Free
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good application "

    Posted 10/28/2019

    Pros: Very Easy to setup
    the application is relatively easy to use

    Cons: Some challenges on the SMTP setup for office365
    because i think it rejects all the email server settings

    Overall: Hello the application is very nice but the email setup is a problem
    please contact me on allanarston@gmail.com incase you have a solution to IT

    Read More...
    Review Source: SourceForge
  • Ale B.
    Consultant     Posted 01/29/2019

    I saw a customer from the vte, we use another CRM in the company but does not have the functions of vtenext. I propose to migrate to hybrid CRM in my company

    Review Source: SourceForge
  • Raffaello R.
    Sales     Posted 01/11/2019

    The process-driven methodology of vtenext offers very interesting ideas. This CRM+BPM is very user- friendly and manages various business areas such as: marketing, sales, after-sales service ... amazing!

    Review Source: SourceForge
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