Audience

Sales Teams, Compliance Teams, Customer Service Teams, Call Centers

About Balto

Sales software that helps you close more on every call. Sell more, optimize your sales team, and grow your business with Balto. The first live call guidance software.

1. Live Call Guidance
Balto is the first real-time call guidance software.

Powered by AI, Balto analyzes speech on both sides of the call and immediately delivers critical information to reps using Balto.

2. Dashboard Suite
Balto, tracks 100% of your calls.

Tracking conversations means there’s always clear data on which reps say what they are supposed to, what questions or value propositions convert best, and how you can optimize.

Included with Balto is an easy to use data studio that allows for deeper insights into call strategy.

3. Always Optimizing
Reps making calls get automatic real-time call guidance, so they always know the best thing to say and can close more deals.

Pricing

Pricing Details:
Pricing varies due to number of users. Contact us today to learn more about pricing.

Integrations

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Company Information

Balto
Founded: 2017
United States
baltosoftware.com

Videos and Screen Captures

Product Details

System Requirements

Windows
Mac

Training

Documentation
Live Online
In Person

Support

Business Hours
24/7 Live Support

Balto Product Features

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
Inbound Call Center
Outbound Call Center
Reporting/Analytics
Blended Call Center
IVR / Voice Recognition
Manual Dialer
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat

Customer Service

Alerts / Escalation
Knowledge Base
Appointment Management
Call Center Management
Email Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Sales Coaching

Assessments
Call Recording
Gamification
Goal Setting / Tracking
Onboarding
Performance Metrics
Audio / Video Conferencing
Built-In Course Authoring
Learning Plans

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management