Audience

Businesses and teams of all sizes that want a unified phone and conversation solution

About Yodel.io

The phone system for customer service teams. Yodel joins your team as a receptionist that pre-qualifies inbound voice communications and allows call management without switching tools. Collaborate on calls and enjoy the crystal clear voice quality through our battle-tested infrastructure. Get your phone system up and running in minutes. No complicated adoption from your previous business phone. Yodel integrates with over 1000 software tools so you can connect the phone with your existing workflows. Stay close to your customers no matter where they are by using Yodel’s access to phone numbers in over 100 countries. Yodel works with trusted local carriers to guarantee the best possible call quality. We deliver a reliant service uptime and a secure call infrastructure. Modern customer service teams need to deliver high quality support and ensure high customer satisfaction. Yodel removes everything that’s painful about phone systems and deliver what matters: the voice communication.

Pricing

Starting Price:
$25.00 per user per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Review this Product

Company Information

YodelTalk
Founded: 2015
Austria
www.yodel.io

Videos and Screen Captures

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Product Details

System Requirements

SaaS
Windows
Mac
iPhone
iPad
Android

Training

Documentation
Live Online

Support

Business Hours
Online

Yodel.io Product Features

Business Phone Systems

Call Recording
IVR / Voice Recognition
Mobile Access
Call Logging
Call Monitoring
Call Routing
Employee Directory
Virtual Call Center
Web Conferencing

Unified Communications

Call Recording
Chat / Messaging
Mobile Access
Multi-User Collaboration
Voice Mail
Audio / Video Conferencing
Calendar Management
Call Routing
Fax Management
File Sharing

VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications
Call Parking
Encryption
Ring Groups
SIP Trunking
Voice Quality Enhancement

Reviews Write a Review

  • Brandon P.
    Marketing Coordinator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Really great"

    Posted 04/28/2020 Incentivized Review

    Pros: I really like how it is set up so a team can use it. Love how a central number can be used by a whole team.

    Cons: The mobile app does not have a ton of features so it's limited.

    Overall: It's great and super affordable which i think is very important for small businesses when they need support.

    Read More...
    Review Source: SourceForge
  • Chet N.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Features
    Ease
    Design
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A must have software for phone systems"

    Posted 04/13/2020 Incentivized Review

    Pros: It's been super nice to be able to streamline our phone calls. It's reduced our answering significantly and reduced unwanted calls

    Cons: It was a little challenging to implement at first but once we figured it out it's been awesome.

    Overall: I'd definitely recommend Yodel especially because it's very affordable to get for any businesses of any size.

    Read More...
    Review Source: SourceForge