Supercool

Hey, Arts Marketers – want a handy round-up of useful/interesting stuff happening in the arts and culture sector? And be mildly entertained at the same time? Sign up for the monthly Supercool newsletter for those very things! BONUS: You’ll also get invitations to our FREE Supercool Sessions webinars, which cover digital hot topics in arts, culture, and heritage 🔥 Some nice comments about the newsletter: “I always LOVE reading this newsletter. Thanks so much!” “Thank you for the smiles and insights.” “Kudos on your great newsletter … a brilliant read and full of useful stuff.” 🧡 Sign up now: https://lnkd.in/gemCJzdq #ArtsMarketing #DigitalMarketing #MailingList #HelpfulContent #CultureSector

The video (plus a handy write-up) of last week’s Cybersecurity Basics for Cultural Organisations webinar is now available on our website. Find out why cultural organisations are an attractive target for attackers. Gulp! Discover the most common ways organisations get caught out – from phishing to weak passwords, unpatched software to over-shared permissions. Erk! But it's not all doom and gloom – we also share some practical actions you can take to help protect your organisational and customer data. Phew! These include: 🔒 Use multi-factor authentication (MFA) wherever it’s available 🔒 Use a password manager 🔒 Keep your software updated For full details head to our website – link in comments. (Shout-out to Barnaby Clark at Line-Up whose excellent talk at this year's Ticketing Professionals Conference inspired this session!) Hope it’s useful, stay safe. #SupercoolSessions #ArtsMarketing #DigitalSecurity #OnlineSecurity

Maybe it’s the summery weather but is anyone else already getting into #AMAConf mode?! Our very own Kate Mroczkowski will be running a session with this brilliant panel – Hannah Barton of National Museums Scotland, Isabella Feros of Edinburgh International Festival, Ruth Cooke of Northern Broadsides, and Lauren Cowdery of Yorkshire Sculpture Park. The panel will share how they’ve reduced their negative impact on the planet – and how they communicate their progress to audiences and stakeholders. 🎟️ Tackling the Climate Crisis – Together 🗓️ Leeds Playhouse, Thu 16 July, 1.25pm Want to find out more about our Arts Marketing Association Conference session? Link in the Comments. Hope to see you there! 🧡 #ArtsMarketing #SustainableMarketing #CreativeClimateAction

Maybe it’s the summery weather but is anyone else already getting into #AMAConf mode?! Our very own Kate Mroczkowski will be running a session with this brilliant panel – Hannah Barton of National Museums Scotland, Isabella Feros of Edinburgh International Festival, Ruth Cooke of Northern Broadsides, and Lauren Cowdery of Yorkshire Sculpture Park. The panel will share how they’ve reduced their negative impact on the planet – and how they communicate their progress to audiences and stakeholders. 🎟️ Tackling the Climate Crisis – Together 🗓️ Leeds Playhouse, Thu 16 July, 1.25pm Want to find out more about our Arts Marketing Association Conference session? Link in the Comments. Hope to see you there! 🧡 #ArtsMarketing #SustainableMarketing #CreativeClimateAction

A few weeks back, Andrew asked if you’d ever considered whether Google Analytics might actually be getting in the way of what you’re trying to achieve with your website 🤔 Well, he’s back! This time with a practical ‘how-to’ guide to giving cookieless analytics a try. Link in the comments👇 #GoogleAnalytics #WebsiteTracking #CookielessTracking #WebsiteCookies #ArtsMarketing

A few weeks back, Andrew asked if you’d ever considered whether Google Analytics might actually be getting in the way of what you’re trying to achieve with your website 🤔 Well, he’s back! This time with a practical ‘how-to’ guide to giving cookieless analytics a try. Link in the comments👇 #GoogleAnalytics #WebsiteTracking #CookielessTracking #WebsiteCookies #ArtsMarketing

Supercool's 2026 Net Promoter Score (NPS) is a whopping 83! 🎉🤩🧡 NPS measures customer satisfaction by asking clients how likely they’d be to recommend us, out of 10. The resulting combined score ranges from -100 to +100: 0+ = ‘good’  50+ = ‘excellent’  70+ = ‘world-leading’ So, 83 = just … wow! Thanks to our clients for being so open and honest, and for taking the time to share your thoughtful and considered feedback 🧡 And thanks, well done – and keep up the excellent work – team Supercool! 👏 Read more about it, including lots of kind words from our ace clients: https://lnkd.in/eUcSyDWb #ExcellentService #ClientService #CustomerService #NetPromoterScore #ClientSatisfaction #CustomerSatisfaction #ArtsMarketing #GoTeam

Supercool's 2026 Net Promoter Score (NPS) is a whopping 83! 🎉🤩🧡 NPS measures customer satisfaction by asking clients how likely they’d be to recommend us, out of 10. The resulting combined score ranges from -100 to +100: 0+ = ‘good’  50+ = ‘excellent’  70+ = ‘world-leading’ So, 83 = just … wow! Thanks to our clients for being so open and honest, and for taking the time to share your thoughtful and considered feedback 🧡 And thanks, well done – and keep up the excellent work – team Supercool! 👏 Read more about it, including lots of kind words from our ace clients: https://lnkd.in/eUcSyDWb #ExcellentService #ClientService #CustomerService #NetPromoterScore #ClientSatisfaction #CustomerSatisfaction #ArtsMarketing #GoTeam

Exclusive: Women working in the creative industries are being invited to contribute to a five-year research project aiming to redress gender imbalance in the sector. Read more 👉 https://lnkd.in/e7w-B2YK