From research roadmap to real-world operating system for intelligent buildings Re-reading CIB Publication 415 — the Research Roadmap for Intelligent and Responsive Buildings edited by Prof. Derek Clements-Croome — one thing is striking: almost every chapter (KPIs, wellbeing, technology-aware workplaces, intelligent infrastructure, digital futures, wellbeing homes) ends in the same place. Buildings must sense, learn and respond — and the industry must run on shared, lifecycle data. That's a strategy problem long before it's a sensor problem. You can install all the IoT you like, but if leasing, operations, FM, ESG and resident experience live in separate spreadsheets, the building never becomes "intelligent" — it just becomes instrumented. This is where platforms like MRI Software become incredibly exciting. Looking at their UK proposition: 🔹 AI-first, open and connected — directly answers the roadmap's call for digital futures and "open source intelligent buildings" (45,000+ clients, 400+ partners, 170+ countries). 🔹 One platform across the lifecycle — investment, leasing, operations, FM (Evolution), residential and social housing — the lifecycle data backbone CIB W098 keeps asking for. 🔹 Wellbeing & liveable communities — dedicated Social Housing and Local Authority suites map onto the roadmap's "wellbeing homes" and resident-centred agenda. 🔹 Technology-aware workplaces — lease, space and occupancy tooling for corporate occupiers, plus FM workflows that turn IEQ complaints into action. 🔹 Predictive, intelligent infrastructure — AI on a unified asset register is what makes "predictive maintenance" more than a slide. The honest gap? MRI is the system of record and intelligence layer, not the BMS or the digital twin geometry. The real magic happens when sensors, BIM/twins and a connected proptech platform like MRI exchange data both ways — exactly the open, collaborative model CIB W098 is advocating. If you're a landlord, operator, council or FM leader trying to translate the Intelligent & Responsive Buildings research agenda into something operational this year, the question isn't "which sensor?" — it's "what's your data backbone?" 📖 CIB roadmap: https://lnkd.in/eSU9RM7r 🛠 MRI Software UK: https://lnkd.in/dV2_HA3s #IntelligentBuildings #Proptech #SmartBuildings #ESG #DigitalTwin #FacilitiesManagement #SocialHousing #MRISoftware #BuiltEnvironment
About us
QES are here to advise and assist you in the management and development of your MRI CAFM solution. Whether you are just starting your journey and preparing for initial deployment, or you have used the solution for many years and are looking for new areas to develop, we can help you maximise the potential of your CAFM system.
- Industry
- Facilities Services
- Company size
- 2-10 employees
- Headquarters
- Newcastle
- Type
- Public Company
- Founded
- 2024
- Specialties
- MRI Evolution, MRI Go, Computer Aided Facilities Management, Asset Management, and Quality Management Systems
Locations
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Primary
Get directions
Newcastle, GB
Employees at Quality Evolution Services
Updates
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🔹 Are you getting the most out of your MRI Evolution / CAFM system? At QES (Quality Evolution Services), we help organisations unlock the full potential of their facilities management technology — and we do it with independence, expertise, and energy. 🔹 Whether you need hands-on consultancy, day-to-day managed services, tailored training, or a structured onboarding programme, we bring deep MRI Evolution knowledge and a refreshingly pragmatic approach. 🔹 No vendor bias. No jargon. Just results. 🔹 Let’s make your CAFM work harder for you. Find out more at www.evoservices.co.uk #CAFM #FM #FacilitiesManagement #MRIEvolution #PropertyManagement #DigitalTransformation #Proptech #Workspace #BuildingManagement #Consultancy
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🇬🇧 We're heading to MRI Ascend EMEA 2026! 🎉 Quality Evolution Services is excited to be attending MRI Software's flagship EMEA client conference on 11 June at the InterContinental O2, London. This year's theme — Amplify your Edge — is right up our street. Ascend EMEA brings together the best in PropTech to share what's next in innovation, AI, and the realities of owning and managing property today, and we can't wait to be part of it. What we're most looking forward to: 🔧 The latest MRI Evolution enhancements and product roadmap 🤖 How AI is reshaping facilities and property management 🎓 Specialist training sessions that turn insight into real client impact 🤝 Connecting with the MRI product team, partners and fellow Evolution users As a partner dedicated to helping organisations get the absolute most from their MRI Evolution investment, Ascend EMEA is one of the highlights of our year. 📍 Find out more: https://lnkd.in/dWx3cDj If you'll be at the O2 on 11 June, we'd love to meet up — drop us a comment or DM and let's get a coffee booked in. ☕ \#MRIAscend #MRIAscendEMEA #MRIEvolution #PropTech #FacilitiesManagement #
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Quality Evolution Services reposted this
💰 Contractor vs Permanent cost...it’s not always what it looks like at first glance. The right resourcing choice depends on the need, urgency, and context. Too often, a permanent hire is assumed to be the cheaper option, without fully factoring in delivery pressure, internal capacity, or the true cost of delays ⏰ In those situations, contractors can provide immediate capability, specialist expertise, and the flexibility to respond when it matters most. Cost isn’t just about salary or day rate, in operational reality, saving time often means saving cost, particularly when services, deadlines, and tenants are affected. #contracting #HMS #housing #contractvsperm
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Why the NHS needs small, independent CAFM advisors more than ever The numbers tell the story. NHS backlog maintenance has now climbed to £13.8bn (latest ERIC data), and 2025 has seen a wave of Trusts going to market for new Computer-Aided Facilities Management (CAFM) and IWMS platforms — Oxford Health, Hull University Teaching Hospitals, Northern Lincolnshire & Goole, NHS Property Services, and the SBS Hard FM 3 framework, to name a few. Every one of those procurements carries the same risk: choosing the wrong system, over-configuring the right one, or buying brilliant software that never gets properly adopted on the ground. That's where the market is quietly shifting. Trusts are starting to recognise that the big-brand systems integrator isn't always the right partner for a CAFM decision. What estates and FM teams actually need at the front end is: 🔹 Independence — independent advice that isn't influenced by the vendor sales team 🔹 Operational credibility — consultants who've sat in the estates office, not just the boardroom 🔹 Right-sized engagement — days and weeks of focused expertise, not multi-year retainers 🔹 Knowledge transfer — leaving the Trust stronger, not more dependent Small, specialist consultancies are uniquely placed to deliver this. Lower overheads mean better value for public money. Direct partner-level involvement means no junior consultants learning on the Trust's time. And genuine independence means we can give clear recommendations — whether that's Concept Evolution, Evolution Go, or any associated modules, because we specialise in MRI Evolution products. At Quality Evolution Services, this is exactly the gap we exist to fill — helping NHS estates and FM leaders navigate CAFM selection, implementation, data migration, and post-go-live optimisation with clarity and zero vendor bias. If your Trust is scoping a CAFM refresh, rescuing a stalled implementation, or simply trying to get more value from the system you already own — let's talk. 👉 www.evoservices.co.uk #NHS #FacilitiesManagement #CAFM #IWMS #EstatesManagement #HealthcareEstates #IndependentConsultancy
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Quality Evolution Services reposted this
Hybrid working has changed everything for facilities management teams. This blog breaks down why traditional metrics aren’t enough—and how real‑time insights can transform buildings.
Hybrid working was meant to create flexibility, but for FM teams it’s created a new challenge: unpredictable buildings with fluctuating occupancy, rising costs and services that no longer match real demand. In our latest blog, James Massey explores why traditional utilisation metrics fall short and how real‑time data is helping FM leaders balance cost control, sustainability and employee experience. Featuring insights from MRI Software’s own London office transformation, this blog shows how smarter utilisation data can reshape space, cut costs and improve workplace performance. Learn more: https://bit.ly/4r75UyX
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This will be an excellent event, MRI don’t disappoint! See you there 🙌🏻
24 hours until our Early Bird Sale ends... MRI Ascend EMEA 2026 is turning up the volume on welcoming our clients to the iconic InterContinental O2. Get ready to harmonise with industry experts, cutting‑edge technology and our partner ecosystem, all coming together to deliver fresh ideas, practical strategies and real results that help you get the most out of your software. ⏱️ Only 1 day left to save £50 on your ticket! Don’t miss your chance to lock in up to 50% savings >> https://lnkd.in/e_-f98DS
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Quality Evolution Services reposted this
Red, amber, or green? It's how SFG20 categorises task criticality. And understanding the difference could save you from enforcement action. Red tasks are statutory - they're traceable directly to primary legislation. Skip them, and you're knowingly non-compliant unless you've documented an alternative way to meet your statutory requirements. These are non-negotiable, even when budgets are tight. Amber tasks are optimal - they help to maintain operational uptime, minimise energy usage and maximise the lifespan of your assets. Not legally required, but skipping them can create operational risks and unplanned costly downtime. Green tasks are discretionary - nice to do when resources allow, but not critical to safety or function. Here's why this matters: when you need to optimise a constrained maintenance budget, you need to know which tasks you are legally obliged to carry out. Savvy organisations cut amber and green tasks on assets that are not critical to their organisation if they were to fail. That's strategic budget management. Some organisations fail to carry out red tasks because they don't realise they're statutory. That's compliance failure. SFG20 colour-coded tasks provide users with the knowledge to identify legal requirements, ring-fence them in budgets, and optimise everything else around them. Because ignorance has never been a legal defence. How do you currently identify which tasks are statutory? Download the e-guide here for help: https://lnkd.in/e6p-jMKJ
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We are really excited to launch our new website today. Please take a look an repost if possible so we can reach as many people and businesses as we can. Many thanks! https://evoservices.co.uk
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We are currently working with OCS, fantastic business with fantastic people and an excellent choice if you are looking for an FM partner.
Welcome to the first week of 2026. Here's a 60-second reminder of the self-delivered services our 135,000-strong team provides to more than 8,000 customers across 13 countries every single day. → Global Best Practice with Local Self-Delivery → Scalable Service Models (Single, Bundled, Total FM) → Human-Inspired, Data-Informed, Technology-Powered → Delivering the Best Outcomes for Colleagues and Customers → Partnering with Purpose through Social Value and Sustainability Find out more today at https://ocs.com #WeAreOCS #TRUEValues #FacilitiesManagement #PartnerWithPurpose #ToBeYourBest