Equifax UK

Whilst the volume of unsecured loan applications reached a peak in late 2025, the average amount per loan is down. Driven by retail-linked financing for smaller ticket items, as the marketing pivots from traditional large-scale borrowing like home improvements. We are starting to see a trend emerge; short-term, high-cost loan products, often accessed by borrowers who are least able to afford punitive interest rates, resulting in arears levels starting to creep up. In our latest Spending and Lending Key Consumer Trends report, we examine six consumer lending trends – mortgages, credit cards, unsecured loans, auto finance and retail & telco finance. Download the Equifax UK Spring 2026 Spending & Lending Key Consumer Trends Report to learn more about the key trends shaping consumer credit: https://lnkd.in/eEhw_pxb

We recently hosted our Power Your Possible Expo, bringing our teams together across the UK & Ireland for a day focused on resilience, wellbeing, and growth. We kicked things off with an incredible talk from amazing British athlete Dale Garland, livestreamed from Leeds to all our offices. Having performed at the very top of professional sport, he shared some really personal insights on how to navigate change and build the kind of resilience that lasts throughout a career. The afternoon was all about catching up and getting creative. It was great to spend time with our Equifax Network and Volunteering representatives, meet with our benefits partners, and even fit in a bit of team painting to wrap up the day. A huge thanks to everyone who helped put the Expo together and to all our partners who joined us. It was the perfect way to connect, learn, and power what’s possible together. #EquifaxLife #PowerYourPossible #CompanyCulture #Resilience #EmployeeWellbeing #TeamEquifax

The FCA’s final motor finance redress approach landed last night (Monday, March 30th). Join us tomorrow at 10 AM, for a critical deep-dive where we’ll be joined by Adrian Dally from the Finance & Leasing Association and Jason Wassell from the Consumer Credit Trade Association to analyse the full implications of the scheme and break down the operational challenges to help you build an actionable strategy for managing the requirements. We’ll also demonstrate how our new consumer app could help lenders streamline redress queries.   Webinar: Mastering the Motor Finance Redress Rollout Date: Wednesday, April 1st, 2026 Time: 10am BST   Register now: https://lnkd.in/eXn3hMUJ]

The FCA is due to set out its final approach to motor finance redress today (Monday, March 30th). Our live webinar on Wednesday, April 1st, offers perfectly timed expert commentary from the Finance & Leasing Association, Consumer Credit Trade Association, and Equifax UK to give you an immediate and actionable response to the FCA’s approach. We’ll discuss the practicalities of managing the key challenges of the requirements.   Webinar: Mastering the Motor Finance Redress Rollout Date: Wednesday, April 1st, 2026 Time: 10am BST   Register now: https://lnkd.in/eXn3hMUJ]

Consumer borrowing behaviour is evolving fast, with average mortgage debt rising 24% in five years and credit card originations up 15.5% year-on-year. This week, Equifax UK hosted our Building Societies Roundtable, exploring how the sector is evolving in response to changing customer needs, regulation and economic pressure. Three priorities emerged: 📊 Rethinking affordability with more dynamic, data-driven insights 🧠 Balancing speed and accuracy through AI and automation ✅ Adapting to regulatory change while maintaining strong customer outcomes What if, you could ensure better data led to better financial resilience? We look forward to continuing the conversation. Thank you to everyone who joined us, and special thanks to our discussion leads: David Bernard, Andrea Cox, Martin Smith, Damien Burke, Ryan P.

The credit card market is experiencing a period of robust activity as consumers increasingly rely on cards as a primary cash flow management tool, not necessarily out of necessity but for the practical advantages and flexibility they bring. The average total UK household debt, excluding mortgages, now stands at £18,392*, having doubled over the past decade. In our latest Consumer Credit Report we examine six consumer lending trends – mortgages, credit cards, unsecured loans, auto finance and retail & telco finance. Download the Equifax UK Spring 2026 Spending & Lending Key Consumer Trends Report to learn more about the key trends shaping consumer credit: https://lnkd.in/eEhw_pxb

With the Financial Conduct Authority due to set out its final approach to motor finance redress on March 30th, our live webinar on Wednesday April 1st, will offer perfectly timed expert commentary from the Finance & Leasing Association, Consumer Credit Trade Association, and Equifax UK to give you an immediate and actionable response to the new rules. If you're not already registered, it's not too late to sign up and join the webinar next week.

Better conversations lead to better outcomes. Through our partnership with Foundever, we've achieved a 109% increase in call assurance volumes, meaning more conversations are monitored and improved. By providing robust feedback and support to agencies on our panel, we’re raising standards across the board and making sure consumers are treated fairly and with dignity. Download our 2025 Equifax UK Responsible Business Report to see how we’re improving the debt collection experience. https://lnkd.in/esHZDA_t

Credit knowledge can change lives. 14 Equifax UK volunteers delivered BEST Credit training to 345 people in 2025, bringing practical financial skills to those who need them most. Beneficiaries include organisations like Juno Women's Aid, Birmingham City Council, and REDHILL ACADEMY TRUST. Since 2023, our global credit education programme has reached over 5,000 people. From understanding credit reports to building financial confidence, we're helping people across communities gain the knowledge to improve their financial wellbeing. Download our 2025 Responsible Business Report to discover the impact of our credit education programmes. https://lnkd.in/esHZDA_t

The pivot in consumer credit behaviour is here to stay, with more pro-actively choosing the flexibility of longer mortgage terms and interest-only products. Consumers are now prioritising the flexibility of shorter-term mortgages, feeling more confident in reassessing after 2-5 years as circumstances change, and are happy to utilise interest-free options to re-direct capital to wealth building opportunities. In our latest Spending and Lending Key Consumer Trends report, we examine six consumer lending trends – mortgages, credit cards, unsecured loans, auto finance and retail & telco finance. Download the Equifax UK Spring 2026 Spending & Lending Key Consumer Trends Report to learn more about the key trends shaping consumer credit: https://lnkd.in/eEhw_pxb