Original topic:

Software upate

(Topic created on: 4 hours ago)
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sameer889
Active Level 1
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Galaxy A
Samsung a17 5g main April ka security patch update kab ayega abhi tak March ka update bhi nahi Aya 😥
2 Comments
RanjeetPatra
Active Level 7
Galaxy A
Today, I want to bring attention to a serious issue affecting many of us. There are increasing cases where software updates are leading to display problems like green lines on screens.


It appears that the hardware of these devices is not capable of handling such major software updates, which is resulting in these display issues.


This is not just an isolated incident. it’s becoming a pattern. And as responsible consumers, we must raise our voice.


If you are facing this issue:


- Do not rush to pay for repairs caused by software updates.


- First, escalate your case to servicehead.in@samsung.com


- If your issue is still not resolved free of cost, file a complaint in the consumer forum.


Documents required to file a complaint:


- Job sheet from service center.


- Phone purchase bill/invoice.


- Clear photo of the phone showing the display issue.


- Email copies / telephonic conversation recordings.


Let’s also make this visible across platforms so it cannot be ignored:


- On X: tag  @jagograhakjago


- On Instagram: tag @consumeraffairs_goi


- On Facebook: tag Department of Consumer Affairs


Use these hashtags to amplify the issue:

#SamsungScreenProblem #FixItSamsung #GreenLineIssue


You can follow my updates or reach out to me on X: @rnjeetpatra


Let’s stand together. Let’s support each other. Let’s demand accountability. Let’s stop this and protect Indian consumers.


Also, share this post as much as you can.

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goodthings
Expert Level 5
Galaxy A
You will be get it soon maybe in few days. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. You're welcome to here.
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