• Acknowledge the technical issue briefly to avoid frustration. • Shift to audio-only mode or a lower bandwidth option if possible. • Use a backup presentation file or share key points via chat. • Encourage participants to ask questions or engage in a discussion while troubleshooting. • Skip non-essential sections or streamline the content to prioritize critical points. • Offer to provide any missed content or a recording after the session.

1. Backup Plan: Prepare alternative resources for immediate use during tech failures. 2. Time Management: Allocate specific time slots for each segment of the training. 3. Engagement: Involve participants through discussions or polls to maintain focus. 4. Clear Communication: Inform participants of any changes or delays promptly and transparently.

Lorsque des problèmes techniques surviennent pendant une formation en ligne, je reste calme et réactif. J’ai toujours un plan B avec des supports hors ligne prêts à être partagés pour ne pas perdre de temps. En cas de pause forcée, je lance une question ou une discussion pour maintenir l’attention des participants puis je communique immédiatement sur la nature du problème et le temps estimé pour le résoudre. Alors au cas ou le souci persiste, je propose une solution alternative, comme la reprise de la session plus tard ou l'envoi d'un enregistrement. Dans ce genre de situation mon objectif est de garder tout le monde engagé et de minimiser l'impact des interruptions.

I totally get it—nothing’s more frustrating than unreliable internet, I’ve been there, and it can feel like everything’s falling apart. But with a bit of preparation, you can minimize the impact and keep things on track!!! First, it’s always a good idea to have a backup device ready. Ideally, connect each to different networks—Wi-Fi on one and mobile data on the other—to maximize your chances of staying connected. When issues arise, acknowledge them as soon as possible. Let the participants know what’s happening and share your plan so they know what to expect. Finally, keep engagement up by using quick polls or chat instructions. It’s a simple way to buy some time and keep participants occupied while you sort things out

I would address time constraints due to tech issues in live online training by prioritizing key content and adapting the session structure. I would streamline the presentation, focusing on essential points and eliminating non-critical sections. Additionally, I would encourage active participation and engagement through interactive elements like polls, quizzes, and Q&A sessions. By maintaining a flexible approach and prioritizing the core learning objectives, I can ensure that the session remains valuable despite technical challenges.