
John Brown
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The router system is very good and reliable. However, the app has been very buggy, specifically in relation to SPC. I sometimes have trouble moving devices between groups. And almost daily, some devices get stuck in a blocked mode even though SPC says they should be on, requiring a router reboot. I have factory reset the router but did not help
19 people found this review helpful

Daniel Nelson
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Now I can't sign in at all. "Something went wrong. Try again." Successfully reset password, but same problem. Uninstalled and reinstalled. Don't use the app very often, so don't know when this started, but was happening about a month ago and is still happening (didn't try in between because was hoping it would be fixed by an app update). Even better than fixing signin would be: don't make me sign into a mobile app at all. Let me just sign into the router, like previous Netgear routers did.
110 people found this review helpful

Daniel Jameson
Generally gets the job done. Couple annoyances: 1) Does not use Notification Categories and sends lots of notifications per day, almost completely "no problem" messages. I see myself getting sick of this and turning off notifications. Then I'll miss important notifications. Ugh! An option for a daily summary would be good. 2) App would not let me upgrade to premium so I would have VPN for foreign travel. Spent 45 minutes on support chat, and they couldn't get it to show me an upgrade link. Lame.
1 person found this review helpful