Capability Group reposted this
Cynosure Lutronic's AI Powered Service Platform, Tech Hub, Wins Asia Pacific Healthcare MedTech Award 🏆 We’re proud to share that Cynosure Lutronic has been awarded the Brand Transformation Initiative Award at the Healthcare Asia MedTech Awards — recognizing innovation, operational excellence, and measurable impact across the region’s medical technology landscape. This achievement was driven by the successful rollout of the Cynosure Lutronic APAC Tech Hub: Discover + MAX + Axonify, led by Joohyup Kwon. Developed in collaboration with Capability Group and powered by Axonify, the initiative marks a major milestone in transforming service delivery for medical aesthetics. At the core of this transformation is an AI-enabled service knowledgebase and training platform—integrating AI-driven knowledge, structured engineering expertise, and mobile-first access into one cohesive ecosystem. With support across 68 languages, Tech Hub empowers our teams and partners to learn, troubleshoot, and collaborate more effectively across markets—driving stronger device reliability and clinical continuity across APAC. “Service excellence directly empowers physicians to deliver safe, consistent outcomes for their patients. Tech Hub integrates AI-driven knowledge into one cohesive platform—enabling our teams to learn, troubleshoot, and collaborate more effectively.” — Joohyup Kwon We extend our sincere thanks to our partner, Capability Group, and colleagues across the region for making this possible. Together, we continue to push the boundaries of AI-driven innovation in service of better patient outcomes. Nadav Tomer Nirav Desai (CSSGB CQE) Hauke Albert Harms Sean Flanagan Hagar Anna Spits Jeremy Yung Yoondong Kim Wang LiPing Shannon Ayres Seonho Han Marissa Metsa Virri 张润娟 Amanda T. YONGRAE KIM #CynosureLutronic #MedTech #HealthcareInnovation #AI #ServiceExcellence #DigitalTransformation #HealthcareAsiaAwards