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    This doesn't look more like an apology. This is an apology. Commented Oct 6, 2019 at 21:45
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    @AndreasDeak it's a way of wording. Had I said that aloud I'd have made an approval sign as I did. (Meaning: yes, it is an apology) Commented Oct 6, 2019 at 21:55
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    @AndrasDeak This looks like a professionally written apology. Includes all required parts of an apology, repeated, as if it were written by a committee, using an apology textbook. But is it sincere? Commented Oct 7, 2019 at 3:26
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    @AndrasDeak - Time will tell if it was sincere and if it is part of an effort to fix the immediate and also underlying problems. I choose to be optimistic -- but when I've been let down so colossally, I temper that with a bit of caution. Commented Oct 7, 2019 at 3:33
  • Yes, we can argue whether the apology is sincere and if we trust the company. It's still an apology though :P Commented Oct 7, 2019 at 6:53
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    @AndrasDeak yeah, after so many replies to the other post they figured it out how to write one :P Commented Oct 7, 2019 at 11:37
  • @AndrasDeak This "looks more like" in comparison with the previous "apology." Whether or not it is one depends on SO.Inc Commented Oct 7, 2019 at 14:22
  • @AndrasDeak not from my reading (its corp speech...almost to the point where I had to re-read it to see if its wasn't something like the few programs I've made which auto-generate stuff like this). But then, I've had this conversation with them before (SOD, 2 posts here, chat) and read their apologies before so maybe I'm just too jaded anymore to ever believe them. Commented Oct 8, 2019 at 2:35
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    This is a not an apology, Mistakes were made, I approved them, my bad ... is not an apology. It is just placating those that want something they can claim is an apology. Notice he never actually lists what he thinks the mistakes were. At least Sara let the cat out of the bag with Sorry for doing this on Friday, which was the non-apology for not sorry for what she did, just when she did it. This is a non-apology, I am really sorry this causes me all this trouble I was not expecting apology. Commented Oct 8, 2019 at 15:07