T-Mobile customers' woes continue as carrier retires KickBack program
T-Mobile recently announced it will phase out some of its older plans and move customers to its newest plans. Some of these plans are more expensive, and if that wasn't enough, T-Mobile has decided to retire its KickBack program.
Multiple Redditors confirmed that T-Mobile has started notifying its customers about the end of its KickBack program, which will retire on July 13, 2026. This adds to the woes of affected T-Mobile customers, as the KickBack program offered $10 credits per line to customers who used 2GB of data or less in a billing cycle.
These credits were offered to each line on a plan, helping users make nice savings. Some Redditors even reported having $70-$90 savings per month. It remains to be seen how many customers T-Mobile will see migrating to another carrier after these developments.
Are you one of the affected T-Mobile customers? And are you moving to another carrier? Tell us in the comments below.
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Reader comments
- Anonymous
- 02 Jul 2026
- s7r
Mint is great! However, I switched to pre-paid T-Mobile directly. I pay by the month instead of by the year. It costs me EXACTLY the same amount! You can get the exact same data plan that Mint offers directly with T-Mobile for the exact same money. T...
- Snelle
- 02 Jul 2026
- DNF
My POCO can only use T-Mobile network and my my experiences with those MVNOs are good so far. Simple, Ultra and Mint mobile.
- Snelle
- 02 Jul 2026
- DNF
Never had sooo much spam calls as with T-Mobile that I had to go to 1 of their branches and get a company block/lock on my cell and got spammed almost daily ❗❕ Something I never got so much on Simple, Ultra, nor Mint Mobile.








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