Head of Customer Growth, Amazon Prime Video JP

日本 東京都
1890人のフォロワー つながり: 500人以上

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概要

The consumer is my passion, and my entire career has been built on delivering world-class product and service experiences to consumers across many industries.
Skills: Go-to-market planning, market analysis, consumer insights generation and analysis, cross-functional leadership, corporate strategy, business development, competitive analysis, partnerships

Contact me:
alanhchiang@gmail.com

職務経験

  • Prime Video & Amazon MGM Studios

    Prime Video & Amazon MGM Studios

    5年10ヶ月

  • Nissan Motor Corporation グラフィック

    Future Retail Strategy

    Nissan Motor Corporation

    2年7ヶ月

    Yokohama, Kanagawa, Japan

    • Defined the future retail strategy, including retail network and formats, online experience, and people/processes, which culminated in the launch of Nissan’s first future retail concept: Nissan City Hub
    • Lead retail digitalization strategy, including development and launch of a global sales tool to link online/in-store experience
    • Global customer experience leader for e-commerce initiatives to support future business models, products, and services

  • Business Connect China Inc グラフィック

    Head of General Enterprise Services

    Business Connect China Inc

    3ヶ月

    Shanghai

  • Samsung Electronics グラフィック

    Corporate Strategy and Business Development

    Samsung Electronics

    2年1ヶ月

    • At Samsung I managed projects involving product development, sales and marketing strategy, and market entry. My industry focal areas included: smartphones, televisions, electric vehicles (EV), renewable energy storage systems (ESS), Internet of Things (IoT), and new technology R&D.
    • Clients have included the Vice Chairman, regional CEOs, Global Head of Mobile Sales & Marketing, and the President of TV division.

  • The Kraft Heinz Company グラフィック

    Associate Brand Manager

    The Kraft Heinz Company

    3ヶ月

    Greater Chicago Area

    • Led consumer insights, manufacturing, and sales teams in introducing new condiments line to address unmet consumer needs and capitalize on growth in discount retailer sales channel
    • Developed product strategy and partnerships to increase retail sales

  • Ford Motor Company

    Ford Motor Company

    5年1ヶ月

    • Ford Motor Company グラフィック

      Sales and Marketing Manager

      Ford Motor Company

      2年1ヶ月

      Plano, TX

      • Managed sales and operations for dealer distribution network accounting for $240 million in annual revenue

    • Ford Motor Company グラフィック

      Service Operations Manager

      Ford Motor Company

      2年1ヶ月

      Plano, TX

      • Managed cross‐functional teams to launch new retail service businesses
      • Implemented industry-first customer loyalty program leading to nationwide expansion

    • Ford Motor Company グラフィック

      Business Analyst

      Ford Motor Company

      1年1ヶ月

      Plano, TX

  • General Mills グラフィック

    Marketing Associate

    General Mills

    4ヶ月

    Greater Minneapolis-St. Paul Area

学歴

言語

  • English

    母国語またはバイリンガル

  • Chinese

    挨拶レベル

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